Exec Asst, COO/CMO/CNO/CQO/CFO

Position Summary:

Plans and carries out administrative functions in support of the COO/CMO/CNO/CQO, requiring considerable knowledge of the organization.

Responsibilities:

• Provides advanced, diversified and confidential administrative support requiring broad and comprehensive clerical/secretarial

experience, skill and knowledge of organization policies and practices for the COO/CMO/CNO/CQO.

• Has significant contact with senior management and organizational data.

• Interacts professionally with all levels of management.

• Significant employee contact and outstanding customer service to children and their families.

• Establishes and maintains strong relationships with employees, senior management, board members, medical staff and various

external contacts.

• Must be able to handle all confidential meetings and correspondence with discretion.

• Performs significant administrative duties with multiple priorities and tasks.

• Organizes and expedites flow of work through the COO/CMO/CNO/CQO.

• Provides work direction to other clerical personnel within the department.

• Organizes meetings including distributing materials, set up of audio/visual equipment, arranging for refreshments or catering and transcribing minutes.

• Schedules and maintains calendars of appointments, meetings, and travel itineraries and coordinates related duties such as flights, hotel and transportation arrangements.

• Creates, prepares, coordinates and maintains, presentations, including charts and graphs, databases and spreadsheets.

• Prepares, monitors, or assists with the preparation of various budgets.

• Recommends and help to implement processes which facilitate cost reduction.

• Composes and types routine and non-routine correspondence, reports, special projects, technical papers, etc.

• Conducts Internet research, data collection and some analysis of information.

• Coordinates special events.

• Answers phone calls, routes callers, takes messages and resolves routine and sometimes complex inquiries.

• Responds to callers and visitors not requiring the attention of the COO/CMO/CNO/CQO utilizing significant discretion in varied areas.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training

• Associate’s Degree or can demonstrate proof of completion within 12 months of hire date;

• Two (2) years of prior customer service, administrative or secretarial experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience section).

• Highly proficient in word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access).

Licensure/Certification

None.

Experience

Five (5) years of customer service, administrative, secretarial or related experience.

Permanent