Field Support Specialist

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self-expression. Built on the tradition of “Picture Day,” Lifetouch has captured the unique personalities of children and families for more than 85 years.

Be part of our amazing team in a key role as a Support Specialist. The role is responsible for the movement of information and materials prior to and after picture day and related administrative functions to ensure effective and efficient pre- and post-picture day operations. From one of our offices, you will support the success of our Photographers to execute a memorable Picture Day.

Our Photography Support Specialists Enjoy:

Paid training and competitive pay

Authentic, appreciative company culture

A work environment that prioritizes health and safety to include personal protective supplies provided to each employee

Primary Responsibilities:

Photography Event Bag Assembly - Assemble and verify required picture-day materials for the photographers.

Manipulating Subject Data using Excel to ensure accuracy for Photography Events.

Shipping and Receiving Pre & Post Photography Event bags

Collaboration to resolve post Photography Event delays and corrections.

The Skills You’ll Bring:

Minimum 18 years of age with high school diploma or GED equivalent

Highly organized with great attention to detail and with accuracy

Ability to handle high volume of work and meet deadlines

Excellent verbal, written, and interpersonal skills

Strong customer service and problem-solving skills

If you’re interested in an exciting career with a collaborative team, we want to work with you!

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.