Entry Level Operations Assistant

OVERVIEW

Our Operations team is looking for a new addition! This is a great opportunity for a recent graduate interested in business or someone who is looking to move into operations support. This position is full-time, based at our corporate office location in Hauppauge, NY. The person who fills this role will be managing all aspects of the sales ordering process.

Responsibilities

Checking orders for accuracy and bringing errors to the attention of the ISR/Buyers

Reviewing open order report against distributor reports and receiving in material once shipped. This includes obtaining tracking numbers and serial numbers from the vendor websites and entering information into NetSuite.

Create fulfillments in NetSuite for billing purposes.

Monitor ETA dates and update in NetSuite as changes occur.

Work with the buyers to resolve any vendor discrepancies.

Entering customer owned sales orders and purchase orders

Processing fulfillments and invoicing for customer owned projects (DOE, SCA, Northwell)

Escalate issues, as necessary.

Processing of Returns and Credit Memo’s as needed

Inventory:

Entering End of Life Inventory adjustments into NetSuite – R1094 (CCU & IPDVS projects)

Obtaining and communicating End of Life disposition information from File maker (Northwell)

Inventory cycles are performed weekly to ensure that inventory counts are accurately reflected in NetSuite for reporting purposes.

Reports:

Generate reports for all vendor reporting.

Review report against the criteria and prepare individual reports for each vendor based on their required criteria. Provide report to Operations Manager for review.

Submit reports to vendors in a timely manner meeting all vendor requirements.

Provide report to Operations Manager and VP/General Manger NY by the 15th of every month. This report monitors the status of our sales to each contract.