Manager - Projects

Content Director

Qualification:- Bachelors/Masters in English Literature

Bachelors/Masters in Mass Communication.

Bachelors of science or Bachelors of Engineering or Technology.

Bachelors/Masters in Arts.

Bachelors/Masters in Economics.

Responsibility:

Requirements Gathering and Analysis:

Attend walkthrough sessions with SMEs.

Understand and gather requirements from SDLC documentation.

Conduct needs analysis.

Act as consultants in order to devise training strategy.

Act as consultants for content strategy.

Act as consultants to devise documentation strategy.

Content Creation:

Ability to take ownership of more than one project from a delivery perspective.

Ensure projects are delivered on time, and with the required quality.

Support in estimation as and when required.

Act as asolution architects in order to provide winning solutions to proposals.

Implement new ideas that are in line with what is hapenning in the industry.

Work on estimations for varied kinds of deliverables.

Contribute towards updating knowledge assets.

Stay abrest with the latest trends in the industry.

independently create content deliverables.

complete understanding of learning and documentation strategies.

Complete understanding of content strategy.

implement lessons learnt and best practices from prior projects.

understand SEO principles.

Able to handle unknown risks and have contingency plans in place.

Project Management:

Independently manage small to medium sized projects.

Track and report metrics.

Optmize resource utilization.

Raise invoices, and keep track of financial data.

Review:

Performs regular reviews to ensure content is current and adheres to quality standards.

Track metrics to ensure productivity increase.

Training:

Focus on learning and acquiring new skills.

Focus on attending product trainings in order to enhance the quality of the documentation.

Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.

Able to conduct trainings for lateral recruits.

Acts as a facilitator and guide and takes on a range of roles and responsibilities in order to enhance the team knowledge as a whole.

Create new training materials on new trends in the industry.

Team Building & People Management:

Participate in team building activities.

Contributes to such activities positively.

Devises team building activities.

Provides technical leadership to team members.

Coaches team to get up to speed.

Grooms team to get to the next level.

Set clear and objective goals for team.

Conduct appraisals.

Identify, priorities and deploy action items for competency development.

Direct and guide other team leaders on resolving employee complaints.

Identify training needs of the team members.

Consult & Strategize:

Able to understand client business needs/problems and suggest content solutions accordingly.

Able to conduct needs analysis at customer end.

Able to devise content strategies.

Provides insight in terms of industry know how, tools know how.

Provides inputs during the Design stage of a deliverable.

Process Adherence and Delivery Excellence:

Implement lessons learnt from prior experinece to enhance process defined.

Deliver projects with quality and on time, including the team.

Minimize rework and develop reusable assests, whereever possible.

Tracking the allocation on the project for billed time.

Able to endorse and practise innovation and customer satisfaction.

Lead Content Audits.

Maintain RCA for defects to ensure it does not occur in another project.

Market Research and Industry Engagement:

Research on industry trends to understand value adds that can be suggested to the client.

• Identify areas of innovation and transformation.

• Participate in Industry webinars and connects to capture insights.

• Present papers in conferences.

Must Have Skills

User Adoption

Storyboarding

Learning Content Development

Curriculum Design

Learner Persona Profiling

Training Needs Analysis

Instructional Designing

Learning Solutions

Good To Have Skills

Skill Gap Analysis

Intrepid

Whatfix

Project Scope Management

Project Risk Management

Project Cost & Budget Mgmt

Program - Execution

Project Stakeholder Management

Articulate

Adobe Captivate

Technical Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.

1 User Adoption PL2 Required

2 Storyboarding PL4 Required

3 Skill Gap Analysis PL3 Desired

4 Intrepid PL3 Desired

5 Whatfix PL3 Desired

6 Learning Content Development PL4 Required

7 Curriculum Design PL3 Required

8 Learner Persona Profiling PL3 Required

9 Training Needs Analysis PL4 Required

10 Project Scope Management PL3 Desired

11 Project Risk Management PL3 Desired

12 Project Cost & Budget Mgmt PL3 Desired

13 Program - Execution PL2 Desired

14 Project Stakeholder Management PL3 Desired

15 Instructional Designing PL4 Required

16 Learning Solutions PL3 Required

17 Articulate PL3 Desired

18 Adobe Captivate PL3 Desired

* Proficiency Legends

Proficiency Level Generic Reference

PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.

PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.

PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.

PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Schedule: Full-time

Shift: Day Job

Travel: No