Office of Communications - Graduate Assistant Team Store Sales Manager

Job Title: Graduate Assistant Team Store Sales Manager

Department: Office of Communications

Supervisor: Cameron McClellan/ Elaina Huffman

Starting Rate of Pay: $12.00

Length of Time: Per Semester

Department Description

The High Point University Office of Communications is a team of creative professionals who are passionate about sharing the High Point University experience with the world. We serve as the primary point of contact for all High Point University communications efforts, both internal and external. We support departments on campus with web design, social media, media relations, photography and video production, and branding.

Job Description

The Team Store Manager is responsible for assisting customers as they shop within the store. This includes greeting customers, answering questions related to the merchandise and store policies and locating items for customers. This position will also be responsible for the re-stocking of admissions items for campus tours within the Team Store.

Job Location/ Hours Required

Ability to work a variety of hours, including nights, weekends, and special events

The candidate will perform all job duties at the Team Store in the Nido and Mariana Qubein Arena.

Hours may vary depending on the job requirements and special events; however, the maximum number of hours a graduate student employee may work per week is 20 hours.

Available to work a flexible schedule that meets the needs of the Team Store, including days, evenings, holidays, and weekends.

Must be available a minimum of two (2) shifts Monday through Friday and have weekend and/or evening availability that meets the needs of the Team Store and Arena events and business, including basketball games.

Availability during weekday mornings for admissions re-stock

Responsibilities:

Reports to the Brand Manager in the Office of Communications

Performs cash and mobile POS duties in an efficient and timely manner while maintaining a high level of guest service

Provide an accurate weekly inventory report

Assists customers in finding retail solutions that best meet their needs

Previous experience in the retail or service industry

Act as manager for all team store sales associates

Other duties as assigned

Required Qualifications:

The job may require lifting boxes that weigh up to 20 lbs. and climbing a ladder

Previous experience in retail or the service industry

Comfortable talking in front of large groups of people

Bachelor’s degree required

Desired Skills:

Self-starter working independently with strong interpersonal skills

Strong communication skills and resourcefulness

Drives Store results by suggesting additional items to customers to meet their needs

Ability to demonstrate strong Guest-focused engagement on and off the sales floor

Ability to lead others

R0006515