Office of Communications - Team Store Sales Associate

Job Title: Team Store Sales Associate

Department: Office of Communications

Supervisor: Cameron McClellan/ Elaina Huffman

Starting Rate of Pay: $9.50

Length of Time: Per Semester

Department Description

The High Point University Office of Communications is a team of creative professionals who are passionate about sharing the High Point University experience with the world. We serve as the primary point of contact for all High Point University communications efforts, both internal and external. We support departments on campus with web design, social media, media relations, photography and video production, and branding.

Job Description

The Team Store Sales Associate is responsible for assisting customers as they shop within the store. This includes greeting customers, answering questions related to the merchandise and store policies and locating items for customers.

Job Location/ Hours Required

Ability to work a variety of hours, including nights, weekends, and special events

The candidate will perform all job duties at the Team Store in the Nido and Mariana Qubein Arena.

Hours may vary depending on the job requirements and special events; however, the maximum number of hours a graduate student employee may work per week is 20 hours.

Available to work a flexible schedule that meets the needs of the Team Store, including days, evenings, holidays, and weekends.

Must be available a minimum of two (2) shifts Monday through Friday and have weekend and/or evening availability that meets the needs of the Team Store and Arena events and business, including basketball games.

Responsibilities:

Reports to the Brand Manager in the Office of Communications

Performs cash and mobile POS duties in an efficient and timely manner while maintaining a high level of guest service

Assists customers in finding retail solutions that best meet their needs

Consistently treats all customers and staff members with respect and contributes to a positive work environment

Takes a proactive role in maintaining HPU standards in customer engagement

Ability to communicate in a positive manner

Other duties as assigned

Required Qualifications:

The job may require lifting boxes that weigh up to 20 lbs. and climbing a ladder

Previous experience in retail or the service industry

Comfortable talking in front of large groups of people

Desired Skills:

Self-starter working independently with strong interpersonal skills

Strong communication skills and resourcefulness

Engages children at their level allowing them to become part of HPU Fan experience in the Team Store

Drives Store results by suggesting additional items to customers to meet their needs

Ability to demonstrate strong Guest-focused engagement on and off the sales floor

Demonstrated success working as a member of a team

Ability to receive feedback and act when appropriate

Must maintain a professional appearance

R0006516