Associate Manager - Facilities

Manage all admin and facilities related work for India HQ, unit and S&T offices including housekeeping, security, safety etc. The role is also responsible for end to end management of NPI workforce totalling to ~450 across HQ, units and plants.

Responsibilities

Manage all administrative activities (involving purchase/ procurement, housekeeping, safety, security, etc) while ensuring policy consistency/compliance for all admin work

Plan & prepare monthly reports pertaining to finances required for maintaining office infrastructure and facilities

Handle budgeting, tracking and cost control measures

Monitor productivity & effectiveness of all infrastructure and facilities

Manage security and access-control in partnership with the security contractor

Supervise and train facility employees and contractors as needed (local supplies management, etc)

Liaison and coordinate with various departments within the corporate office and all branch offices

Establish and sustain systems/ processes to enable, monitor and track organizational events, employee travel and relocations across India Region

Lead and manage various ongoing projects related to facilities management and cost optimization

Negotiate and execute lease agreement with owners for Company Leased Accommodation for eligible Employees, as needed.

Negotiate and implement Carlease for employees as per requirement of the eligible employees

Ensure timely recruitment, payrolling and statutory compliance of outsourced manpower and also rigorously track budgets, headcount nos.

Provide end to end travel solutions to employees in coordination with the TMC (Travel Management Company), e.g. visa arrangement, hotel contracting and productivity tracking, taxi tie up and availability management at PAN India level.

Helpdesk services

Health and safety services

Emergency preparedness and response mechanism put in place

Additional services (e.g. emergency medical support, family support, school admissions)

Accident and Incident reporting and management

Landlord compliance monitoring

Cafeteria management

Qualifications

Facilities management experience in a high profile facility

Knowledge of local laws and connect with local government authorities

Strong interpersonal skills and ability to work in a team

High organization skills in managing multiple tasks simultaneously

Project Management capability for technically complex projects

Ability to build strong internal & external relationships using effective verbal

& written communication skills

Excellent customer service by using independent judgment & personal initiative

Differentiating competencies

Demonstrate a broad perspective when solving problems & making decisions

Balance competing priorities without losing momentum behind execution

Quickly analyse complex problems to find actionable, pragmatic solutions

Influence others through reasoning and relationships

Perseverance to follow-up on actions based on various team projects

Recognize & act on opportunities; adjust direction when situation warrants

Work independently without regular direct supervision

Anticipate issues and questions and provides effective solutions

Build good connect with local authorities, hospitals, knowledge of FRRO process and requirement

Salaried