Patient Intake Coordinator

Job Description

Patient Intake Coordinator About Us:

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.

ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!

When you join the ClearChoice marketing team, you take on a highly visible role that leads the growth of the entire organization. Your passion, creativity, and grit are supported by a robust marketing budget, partnerships with leading agencies and consultants, and a growing group of talented marketing professionals as we write the next chapter of our story.

Overview:

This position is responsible for patient satisfaction from greeting the patient as they enter our facilities for the first time, to the set up of appointments for patient care including all associated treatments, coding and compliance of treatment based on doctor’s recommendations.

General Responsibilities:

Work under the general direction of the General Manager

Ambassador for the patient experience

Manage patient intake process including electronic or paper forms

Work with the clinical staff to schedule patients and ensure that the center’s workflow runs efficiently

Answer and direct all incoming calls

Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience

Utilize problem-solving skills for patient management, and to support center and colleagues for resolution of issues

Update and manage center calendar

Order and organize patient materials, as needed

Monitor patient wait times and work with the General Manager to manage patient experience

Perform all other duties as assigned

Maintain a clean waiting room

Scanning necessary documents

Assist with outgoing shipments

Qualifications:

Organized, able to multi-task with patients and phones, good communicator

Dental experience Preferred

Previous experience working patient admissions preferred

Previous experience scheduling medical appointments and treatment plans preferred

Compensation and Benefits:

The anticipated range for this position is $18 - $20 hourly plus discretionary performance-based bonus. Actual pay may vary based on experience, performance, and qualifications

In addition to your base compensation, depending on position, you may be eligible for a quarterly or annual bonus (potential bonuses are merit based). Medical Insurance Coverage, Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options are provided as an additional benefit of employment with ClearChoice.

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