Client Transportation Specialist

Job Description

"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive.”

Join our team as a transportation specialist and embark on a rewarding journey of service and impact! As a transportation specialist, you'll play a crucial role in facilitating access to vital resources for our clients. Picture yourself behind the wheel, traversing between 1300 and 1700 miles per week. Your destinations may include essential Tacoma, Auburn, and Everett.

Every mile you drive brings our clients closer to the support they need.

If you're passionate about driving positive change and want to be part of a team dedicated to serving others, we invite you to apply for the transportation specialist position. Together, let's navigate the road to a better tomorrow.

Position Summary:

The Client Transportation Specialist plays a crucial role in ensuring clients receiving services are transported safely and efficiently between various facilities. In addition to transportation duties, this position entails administrative responsibilities and other duties as assigned.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

Recognizes and honors the contributions and hard work of others.

Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

Maintains open and effective communication channels with team members.

Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

Provide safe and secure transportation of all passengers, transporting them to various assigned locations.

Communicate effectively with passengers while answering questions about Triumph programs and other inquiries.

Exhibit problem-solving ability to deescalate frustrated and unruly passengers should the need arise.

Drive assigned routes in adherence with defined schedule, communicating delays to effected parties.

Drive through traffic while obeying all traffic laws. Report accidents, incidents or other traffic disruptions and follow directions when using an alternative route.

Assist passengers in and out of the vehicle, while providing assistance in, to and from facilities.

Perform pre-trip and post-trip vehicle inspections.

Maintain a clean vehicle inside and outside at all times, including washing the exterior of the vehicle, cleaning and vacuuming interior and sanitizing per company standards.

Secure all items including but not limited to client belongings and safety equipment.

Proficient use of office equipment such as phone and computer, including accurate documentation in the Electronic Health Record (EHR) system.

Other duties as assigned, to include backup coverage in residential facilities.

BENEFITS

Benefits:

We offer a comprehensive benefits package (full time employees) including:

Medical, dental, vision, life, and supplemental insurance

Health savings, flex spending, and dependent care accounts

401K with employer matching

Paid vacation, sick leave, and holiday pay

For additional information on benefits:

QUALIFICATIONS AND REQUIREMENTS

Education:

• A High School Diploma or GED is required.

• Proficiency in the English language is required.

• Able to read and use GPS and applications for navigation and communication.

Experience:

• Minimum of 5 years driving

• Preferred professional driving experience

Licenses/Certificates/Registration:

• CPR Certificate

WORKING CONDITIONS

Comprehension

Ability to understand, remember, and apply oral and written instructions or other information.

Reasoning and Decision Making

Ability to plan, organize, and carry out assignments from management staff with minimal direction.

Ability to analyze situations and make decisions that moderately impact the immediate work unit.

Organization

Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.

Communication

Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.

Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.

This position requires standing, walking, and bending for long periods.

This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.