Sales Manager

Job Description

At Universal Mitsubishi we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Universal Mitsubishi is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

As an Automotive Sales Manager, you will be responsible for overseeing the sales operations within an automotive dealership or showroom. Your primary focus will be on leading a team of sales representatives to achieve sales targets, providing excellent customer service, and maximizing revenue opportunities. Additionally, you will collaborate with other departments to ensure smooth operations and foster a positive work environment.

Benefits

Medical

Dental

Vision

Life Insurance

Paid Vacation

Paid Training

Discount on Products and Services

Key Responsibilities

Sales Team Management:

Recruit, train, and mentor sales representatives to ensure a high-performing team.

Set sales targets and motivate team members to achieve and exceed them.

Conduct regular performance evaluations and provide feedback for improvement.

Develop and implement sales strategies to maximize revenue and profitability.

Customer Service:

Ensure exceptional customer service is provided at all times.

Address customer inquiries, complaints, and concerns in a timely and professional manner.

Foster positive relationships with customers to enhance loyalty and retention.

Inventory Management:

Monitor inventory levels and work with the inventory manager to ensure optimal stock levels.

Collaborate with the purchasing department to replenish inventory as needed.

Implement effective merchandising strategies to showcase vehicles and increase sales.

Financial Management:

Monitor sales performance against targets and budgetary constraints.

Analyze sales data and trends to identify areas for improvement.

Prepare sales forecasts and reports for management review.

Process Improvement:

Continuously evaluate and improve sales processes and procedures.

Implement best practices to streamline operations and enhance efficiency.

Stay updated on industry trends and developments to remain competitive.

Compliance:

Ensure compliance with all relevant laws, regulations, and dealership policies.

Stay informed about changes in automotive industry regulations and standards.

Conduct regular audits to ensure adherence to compliance requirements.

Team Collaboration:

Work closely with other departments, such as finance, service, and marketing, to ensure coordinated efforts.

Foster a collaborative and supportive work environment to promote teamwork and morale.

Qualifications

Previous experience in automotive sales, with a proven track record of success.

Strong leadership and management skills, with the ability to motivate and inspire a team.

Excellent communication and interpersonal abilities.

Sound understanding of automotive industry trends, products, and services.

Proficiency in sales management software and CRM systems.

Ability to work in a fast-paced environment and adapt to changing priorities.

Strong analytical and problem-solving skills.

Commitment to customer satisfaction and quality service delivery.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*** DO NOT CALL Dealership to inquire or ask questions regarding this position