Order Processor (ecommerce)

Job Description

PICASSOTILES,

Volcus, LLC

PicassoTiles is a world leader of the magnetic building block toy industry. We design, develop, manufacture and sell toys for children that ignite the imagination to create masterpieces. We believe that open-play is essential for children’s development, as it allows them to develop skills that are not typically taught in the classroom. We are an art faced STEM-backed company that prioritizes creativity while also letting kids learn on their own.

Our goal is to help children develop their skills in science, technology, engineering, and math through the lens of art. We see the world as a canvas for children to create and explore on.

Our focus is the integration of art education into STEM education, as reflected in our use of STEAM labeling and the name “PicassoTiles”, which pays homage to the famous artist Pablo Picasso.

To learn more, visit About Us (picassotiles.com)

POSITION OVERVIEW

The Order Processing Specialist is responsible for processing inbound and outbound orders from all ecommerce sales marketplaces, ensuring all orders are shipped and delivered timely. This position is responsible for

Essential Functions

Monitor all incoming orders from both retail and wholesale channels through various 3rd party ecommerce platforms and systems ensuring all orders are captured and processed in a timely manner.

Collaborate with the wholesale team to receive, validate, and manage all required paperwork for wholesale orders ensuring accurate and timely processing.

Collaborate with the warehouse team to prepare all shipping documents needed for processing and shipping clients’ orders both internationally and domestically. Process shipping docs such as packing slip, shipping labels, bill of lading documents, etc.

Review and translate requirements and instructions of the routing guides from our ecommerce customers/platforms correctly and accurately to the Warehouse Team as a liaison ensuring the warehouse follows the routing guide, packing and shipping all orders with accuracy and neatness.

Responsible for scheduling all pick-ups as well as developing and maintaining carrier relationships.

Collaborate with Amazon FBA Sales Team and prepare Amazon FBA orders and process order and shipping documents related to FBA Amazon inventories based on sales forecast and via LTL shipments (pallet and freight)

Sort and print FBA order packing slip and shipping labels, facilitating efficient and accurate processing of FBA inventory replenishment orders via computer and ERP

Performs other related duties as necessary or assigned.

Specifications/Qualifications

High school diploma or GED equivalent.

1-2 years' experience in e-commerce, logistics, order processing.

At least 1 year of relevant working experience in the logistics department.

Must be able to use a computer efficiently, Google Suite and MS Office. Must know MS Excel at an intermediate level.

1-year hands-on experience working in an ERP software system (NetSuite preferred) and logistics business-related platforms are a big plus.

Hands-on experience of working on Amazon FBA shipments on the seller side is a big plus.

Must be able to demonstrate attention to detail.

Must be a flexible team player, able to flex communication and behavior to ensure a harmonious work environment, ability to exercise patience, and collaborate effectively with a positive attitude.

Must be able to exercise great time management skills and dependability.

Must be a quick learner, able to ask questions, and be a good notetaker.

Ability to discern and follow written and verbal instructions, policies, and procedures.

Physical/Mental Requirements and Work Environment

This position is primarily sedentary working in front of a computer in an air-controlled environment. Frequent use of eyesight, fingering, and ability to sit for long periods is required.

WHAT WE OFFER

• Wage: $20-23/hour

• Medical, dental, vision benefits

• Paid holidays, vacation, and sick time

• 401(k) retirement plan with company matching

• Employee discount on toys that make you smile and smarter!

Equal Opportunity Commitment

Volcus, LLC is an equal opportunity employer and promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status, or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, advancement, and our decisions on employment are made to further the principle of equal employment opportunities for all employees.

Company Description

Volcus, LLC is a world leader that started with a few toy enthusiasts that wanted to provide toys that required no instructions and made open-play possible for kids everywhere. Volcus, LLC, parent company of PicassoTiles that leads the magnetic building block toy industry by providing toys for children that ignite the imagination to create masterpieces. We are a thriving e-commerce business that is focused on further expanding our market share, utilizing the best technology for efficiency, while building strong teams that support one another with creativity, innovation, and continuous improvement.

Our actions, communication, and policies mirror these values. You will be working alongside teams that prioritize respect, friendliness, and are drivers of their passion in loving what they do.