Field Data Collector

Job Description

If you are outgoing, achievement oriented, and love engaging with the community, this is the perfect opportunity for you! On behalf of our client, Headway Workforce Solutions is currently seeking a Field Data Collector to work on-site at the Charlotte Douglas International Airport in Charlotte, North Carolina. This position is part-time and requires availability to work up to 8 hours per day, including evenings for international flights departing late in the day and evening.

As a Field Data Collector, you will distribute and collect surveys from a sample of flights for a total assigned monthly total of about 170 completed surveys per month. The survey is a self-administered, 15-minute questionnaire. The same questionnaire is provided to both US residents and non-residents, including passengers whose first language is other than English (foreign language surveys will be provided). The pay rate for this position is $20/hour, plus earn an extra $5/hour bonus if monthly objectives are met for all hours worked during each month.

About the Survey of International Air Travelers (SIAT):

The Survey of International Air Travelers (SIAT) is sponsored by the U.S. Department of Commerce, National Travel and Tourism Office (NTTO). The purpose of this project is to meet the growing need for information on the volume, characteristics, and travel patterns of international air travelers to and from the United States. The SIAT is an ongoing program that was started in 1983, with CLT starting in 2014. Data is collected on a monthly basis. The program is currently operational at 29 US gateways, in addition to the In-Flight program which collects data onboard several airlines.

Responsibilities of a Field Data Collector:

Distribute and collect surveys from a sample of flights for a total assigned monthly quota of about 170 completed surveys per month

Engage with the community

The survey is a self-administered, 15-minute questionnaire. The same questionnaire is provided to both US residents and non-residents, including passengers whose first language is other than English (foreign language surveys will be provided)

Field staff will arrive at the departure gate 2 hours prior to departure time to begin distributing surveys

Encourage air travelers to partake in the survey

Be available to work up to 8 days per month, 8 hours per day

All other duties as assigned

Qualifications & Requirements:

Must be a minimum of 21 years old

Strong customer service skills

Detail-oriented with high accuracy

Capability to work independently

Survey administration experience preferred

Aptitude to engage with the community

COVID vaccination is encouraged but not required

Proficient in using a smart phone and taking photos of flight board

Must give consent to the performance of the airport badging background check and complete airport badging before working

Training & Schedule:

· Paid virtual training by Zoom once airport badging is completed, then work up to 8 days per month (8 hours per day)

Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Delivery of supplies may require that you be able to lift or manage packages (40-50 lbs. for BOS). Regular working hours at the airport would only require the ability to lift/carry/pull objects 5-10 lbs. (You will not need to be carrying all the supplies to the airport)

Occasionally reach and lift lightweight objects and small electronics up to 5 – 10 lbs.

Stand on your feet and walk around the airport for the majority of your shift

Exposure to various environments, as might be expected in a surveyor/data collection role

Possess effective communication skills through speech and listening and fluency in English through reading, writing, and speaking

About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit:

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.

By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.