Job Description
POSITION: Seasonal Golf Course Player Services Attendant
FIRST LINE REPORT: Head Golf Professional
SECOND LINE REPORT: Director of Golf & Recreation
EMPLOYMENT STATUS: Part-Time Seasonal
EXEMPT/NON-EXEMPT: Non-Exempt
SUMMARY: The Seasonal Golf Course Player Services Attendant is primarily responsible for cart cleaning and record keeping for the Mill Creek MetroParks Golf Course. The Seasonal Golf Course Player Services Attendant position reports directly to the Head Golf Professional. This position is suitable for transitional duty.
PRIMARY RESPONSIBILITIES
Clean carts including sweeping, washing and wiping down before customer use
Remove trash and other items left in cart/around facility
Ensure the cart is stocked with score cards and pencils
Record cart numbers for Golf Shop Attendants and Managers
Report any damage
Park and fill gas of golf carts during the day when required
Maintain cleanliness and appearance in all assigned areas by performing daily trash removal and restroom cleaning
Provide excellent customer service
Other duties as assigned
ESSENTIAL KNOWLEDGE, ABILITIES AND SKILLS
Familiarity with golf and other recreational activities
Excellent customer service skills, including the ability to communicate clearly and effectively to a wide variety of audiences in both writing and speaking
Ability to work with the public and other staff members in a friendly, professional manner and maintain a courteous demeanor when handling difficult personalities or situations
Must be able to operate equipment once properly trained
Must be able to learn new and different tasks as instructed and perform those tasks to our standards
Ability to complete all tasks assigned in an efficient, timely and professional manner
Able to read, understand and follow MCMP rules, safety rules and SDS sheets
Must be able to work a varied schedule as needed including evenings, weekends and holidays throughout the season
EDUCATION/QUALIFICATIONS
Must be at least 18 years old
Must possess a valid Driver's License
Graduation from high school or a GED equivalent required
PHYSICAL REQUIREMENTS
Must be physically able to perform all tasks inherent to the position
Able to walk, traverse or otherwise access all areas of the MetroParks Golf Course, under all types of conditions and weather to perform duties
Able to perform physical labor in all indoor and outdoor environments
Ability to reach above head with both arms
Able to perform moderate lifting (25lbs)
Excellent eye sight and hearing
Hand and wrist dexterity
JOB REQUIREMENT
The duties and responsibilities listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. The MetroParks expressly reserves the right to add to, detract from, modify or eliminate any of the above provisions in its sole discretion.