SEASONAL GOLF COURSE SHOP ATTENDANT

Job Description

POSITION: Seasonal Golf Course Shop Attendant

FIRST LINE REPORT: Head Golf Professional

SECOND LINE REPORT: Director of Golf & Recreation

EMPLOYMENT STATUS: Part-Time Seasonal

EXEMPT/NON-EXEMPT: Non-Exempt

SUMMARY: The Seasonal Golf Course Shop Attendant is primarily responsible for performing front desk and cashier duties at the Mill Creek MetroParks Golf Course. The Seasonal Golf Course Shop Attendant position reports directly to the Head Golf Professional. This position is suitable for transitional duty.

PRIMARY RESPONSIBILITIES:

Responsible for accurately securing money, merchandise and coupons

Direct golfers to proper tees

Secure Fieldhouse at closing

Record daily reports as directed

Provide excellent customer service

Clean the Fieldhouse and remove daily trash

Other duties as assigned

ESSENTIAL KNOWLEDGE, ABILITIES AND SKILLS

Familiarity with golf and other recreational activities

Basic reading and math skills, including the ability to operate cash register, count money and make change accurately

Excellent customer service skills, including the ability to communicate clearly and effectively to a wide variety of audiences in both writing and speaking

Ability to work with the public and other staff members in a friendly, professional manner and maintain a courteous demeanor when handling difficult personalities or situations

Ability to complete all tasks assigned in an efficient, timely and professional manner

Able to read, understand and follow MCMP rules, safety rules and SDS sheets

Must be able to work a varied schedule as needed including evenings, weekends and holidays throughout the season

EDUCATION/QUALIFICATIONS

Must be at least 16 years old

PHYSICAL REQUIREMENTS

Must be physically able to perform all tasks inherent to the position

Able to walk, traverse or otherwise access all areas of the MetroParks Golf Course, under all types of conditions and weather to perform duties

Able to stand for lengthy periods of time at register

Able to perform moderate lifting (25lbs)

Ability to reach above head with both arms

Excellent eye sight and hearing

Hand and wrist dexterity

JOB REQUIREMENT

The duties and responsibilities listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. The MetroParks expressly reserves the right to add to, detract from, modify or eliminate any of the above provisions in its sole discretion.