Job Description
Performs various collection actions including denial management, contacting patients and insurance companies by phone, correcting and resubmitting claims to third party payers
Understands steps to escalation
Gathers, compiles, and analyzes billing and statistical analysis
Manage daily Q-Report and revenue invoicing
Claims are submitted based on payer guidelines, e.g., Medicare
Working knowledge of medical terminology
Ability to understand insurance contracts for billing and collection purposes
Ability to prioritize and handle multiple tasks and projects concurrently
Demonstrated knowledge and proficiency in the principles, procedures and best practices related to this position
Thorough understanding of payers and payer contracts
Ability to identify trends, issues, problems
Respond to correspondence, phone calls, patients, and third-party requests
Maintain productivity standards and collection goals
Analyze client accounts for balances owed
Establishes payment plans to help clients manage payment of bills
Rebills insurance companies or other third parties to secure payment for clients
Coordinate collection of outstanding monies not received
Generate collection phone calls and correspondence for billing
Coordinate referral of bad debt accounts to collection agencies
Communicate regularly regarding the status of receivables, authorizations, and encounter issue trends
Prepare, review, and send patient statements per client guidelines
Knowledge of client payer contracts
Perform other duties as required
Assume ownership of various administrative functions as assigned from the company’s Account Receivable Manager
Requirements
Bachelor’s degree in related field such as accounting or business preferred
2+ years in previous work experience as an accountant
Experience working with Microsoft programs esp. Excel is required
Experience in QuickBooks preferred