PT Fitness Front Desk Attendant

Job Description

Description:

Department: Fitness & Wellness

Position Title: Fitness Front Desk Attendant

Reports To: Fitness Center Manager

FLSA Status: Non-Exempt

Established in 1908, Houston Country Club is a nationally recognized Top 20 Platinum Club of America that is home to over 1250 Houston families.

Houston Country Club is seeking a dynamic and well-organized Hospitality Concierge professional to join our Fitness & Wellness team. If you’re seeking a challenging opportunity that offers enrichment and a supportive work environment - then we are ready for you!

Essential Functions & Responsibilities

Welcome members & guests upon entrance to the Fitness & Wellness building and confirm reservations for service appointments.

Be the point of reference for?members & guests?who need assistance or more information on what the Fitness & Wellness Department offers.

Understand members’ needs and provide them with personalized solutions by suggesting activities and facilities provided by the club to best meet their requests and needs.

Acquire extensive knowledge of the club premises and venues to make the most suitable recommendations.

Periodically inspects group fitness classrooms, locker rooms, treatment rooms, saunas, maintains building order and cleanliness.

Proven experience as Concierge; experience in customer service or relevant role is a plus.

Take pride in your personal Fitness & Wellness.

Satisfy all requests to be completed as per the Fitness Concierge Supervisor.

Compensation: $15/hr.

Benefits: Regular Part-Time: 401(k) Plan with 4% Employer Match, Employee Scholarship Program and Employee Meals.

Requirement: Pre-Employment Drug Screening

Certifications: Adult First Aid, CPR/AED. Requirements:

Required Education:

Formal education, preferably in Hospitality Management, Exercise Science, Kinesiology or related field is preferred.

High school diploma or equivalent. Undergraduate Degree a plus.

Knowledge of fitness equipment is preferred.

General knowledge of Microsoft Office Suite. Jonas Club Management Software a plus.

Special Requirements:

Excellent communication skills.

Must be polite and confident with a great deal of patience.

Must have strong multitasking and time-management skills.

Must have the competency and aptitude in resolving issues with a customer-focused orientation.

Must be able to work a flexible schedule and/or overtime if needed.

Must have an outgoing and lively personality.

Must be available to work weekends and holidays.

Must work well with others as a team and help co-workers as requested/needed.