Customer Service Representative - Amico Architectural

Amico Architectural Customer Service Representative

Amico Corporation is a rapidly growing manufacturer of Medical Equipment employing over 1100 people across North America. We are looking for a Customer Service Representative to join our talented and growing team!

Job Responsibilities:

• Handling incoming customer inquiries via phone calls and emails

• Ensuring customer satisfaction by quick responsiveness and anticipating customer needs

• Order processing and invoicing

• Updating orders with quote or project changes

• Coordinating deliveries to ensure on-time delivery

• Validating pricing, products and shipping

• Handling multiple projects at one time

Other administrative duties

Job Requirements:

Excellent written and verbal communication, interpersonal skills and the ability to effectively interact with a variety of individuals and functions throughout the company

Computer Proficiency with MS Office Applications

Ability to read simple CAD drawings

Creative thinking, problem solving oriented, organized with strong attention to detail

Ability to work independently as well as part of a team

Work well under pressure to meet critical deadlines.

Ability to manage relationships with customers both external and internal

High School Diploma, Post-secondary education (specifically in business/administration) is an asset

Experience with SAP or any other ERP System is an asset but not required For more information, please visit us at

*Only selected candidates will be contacted.