Join our client as a Technical Support Engineer in Stockport, Greater Manchester.
Are you a problem-solving pro with a passion for top-notch technical support? Our client is seeking a skilled Technical Support Engineer to join our team in Stockport, Greater Manchester.
Our client is a leader in sales and support for Elemental Analysers and related instruments in the UK. They are also an award-winning manufacturer of Isotope Ratio Mass Spectrometer (IRMS) systems, contributing to vital research across diverse fields.
What they need for the Technical Support Engineer job:
Minimum 3 years' experience in technical support
Strong technical background and degree in scientific intrumentation.
Proven track record in providing timely and accurate solutions
Excellent communication skills
Proactive problem-solving mindset
Your Responsibilities for the Technical Support Engineer job:
Provide direct technical support via various channels
Build and maintain strong customer relationships
Collaborate with internal teams to resolve complex issues
Assist on-site engineers and contribute to product improvement
Identify opportunities for process enhancement and continuous learning
What We Offer the Technical Support Engineer job: