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Technical Support Engineer

Company:
Octagon Group
Location:
Cheadle, Greater Manchester, United Kingdom
Posted:
May 10, 2024
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Description:

Join our client as a Technical Support Engineer in Stockport, Greater Manchester.

Are you a problem-solving pro with a passion for top-notch technical support? Our client is seeking a skilled Technical Support Engineer to join our team in Stockport, Greater Manchester.

Our client is a leader in sales and support for Elemental Analysers and related instruments in the UK. They are also an award-winning manufacturer of Isotope Ratio Mass Spectrometer (IRMS) systems, contributing to vital research across diverse fields.

What they need for the Technical Support Engineer job:

Minimum 3 years' experience in technical support

Strong technical background and degree in scientific intrumentation.

Proven track record in providing timely and accurate solutions

Excellent communication skills

Proactive problem-solving mindset

Your Responsibilities for the Technical Support Engineer job:

Provide direct technical support via various channels

Build and maintain strong customer relationships

Collaborate with internal teams to resolve complex issues

Assist on-site engineers and contribute to product improvement

Identify opportunities for process enhancement and continuous learning

What We Offer the Technical Support Engineer job:

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