Education & Migration Assistant (Geelong)

About the Company

We're a reputed, innovative, and growing education and migration consultancy looking for an experienced Migration Consultant to be based out of our upcoming office in Geelong. We're a team of registered migration agents and education consultants, striving to serve our clients effectively and positively, and as a matter of principle, we stay apprised of all the latest changes and updates to Australian immigration law, knowing that our understanding of them can make all the difference to our clients' case outcomes.

At Immi Smart, we are a team that prioritises emotional intelligence and personal well-being. You will work with highly experienced and respected consultants and enjoy a great work-life balance alongside other benefits.

Primary roles and responsibilities You will be required to:

Greet potential and existing clients and get them to fill in their details for the reference of our migration agents

Answer phone calls from new and existing clients, inform them about our products and services and connect them with the appropriate team members based on your understanding of the client’s needs

Schedule consultation appointments for new and existing clients with our migration agents and educational experts

Collect on-site payments for consultation appointments and also via email/phone as needed

Additional roles and responsibilities Apart from this, you may be expected to

Collect documents from clients based on their profiles and visa requirements

Input client details into the company's custom CRM

Communicate with existing clients

Convert inbound leads into business

Make follow-up calls to potential clients

Respond promptly and effectively to clients' queries via phone, messages & emails

Provide fact-based insights to assist in the development and delivery of key business strategies

Conduct analytical and strategic problem solving of key business issues

Work collaboratively with other team members of the organisation for an effective and positive outcome of client cases

Proactively make positive contributions towards the overall functioning of the organisation

Working with our Registered Migration Agents to develop, articulate and deliver the strategic priorities of the business.

Preferred Skills & Qualifications

At least 1 year of experience in the similar role

A flexible and adaptable, can-do attitude with attention to detail

The ability to handle multiple tasks and meet short deadlines

Impeccable command over written and verbal aspects of the English language

Excellent organisational and time management skills

The abilities to learn quickly and work individually after being trained

The ability to decisive and firm when decision-making is required

Proficiency with MS Office suite (Primarily Excel)

You have access to

A dynamic work culture where respect and integrity are prioritised for every team member

Supportive team members who will encourage you to grow through opportunities, upskilling and personality development

Flexible and supportive team leaders who will help you achieve your professional goals

Bonuses and incentives offered on a performance basis

The opportunity to grow within the organisation into areas of interest

Access to a modern workspace right opposite the historic and central Flinders Street Station in the heart of Melbourne's thriving CBD

Job Type: Part-time

Schedule: Flexible work hours

Supplemental pay types:

Bonus

Commission

Performance bonus

Location:

Geelong, VIC (in-person): Reliably commute or planning to relocate before starting work (Required)

Work Authorisation:

Australia (Required)

Language Preference:

Superior English, Hindi and other languages a plus

Benefits:

Employee discount

Employee mentoring program

Free food

Professional development assistance

Salary packaging

Expected Start Date: 01/06/2024

Summary of role requirements:

Looking for candidates available to work:

Monday: Morning, Afternoon

Tuesday: Morning, Afternoon

Wednesday: Morning, Afternoon

Thursday: Morning, Afternoon

Friday: Morning, Afternoon

1 year of relevant work experience required for this role

Working rights required for this role

Expected start date for role: 01 June 2024

Part time