Veterinary Technician / Emergency and Critical Care Assistant Practice

Fetch, Brandon is seeking an emergency technician with managerial experience to join our ECC team.

The Assistant Practice Manager (APM-ECC) assists in providing a successful outcome in patient care, a positive client experience, while promoting a collaborative environment between team members in the hospital.

Essential Functions:

Direct and supervise specialty team members in an active leadership role in ensure team success (90% clinical environment, 10% office/clerical environment)

Collaborate with training and clinical staff to ensure that training and quality goals are met

Coach and lead through effective feedback to team members through the supervisory team

Monitor and evaluate operations on a daily basis

Responsible for assignment and direction of work, development and training

Adjust employee schedules to accommodate the patient needs of the hospital as needed

Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital on a daily basis

Maintain familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures (SOPs), Standards of Care (SOCs) and Occupational Safety and Health Administration (OSHA) guidelines

Assists in building rapport with clients and referring veterinarians to ensure an overall high level of customer satisfaction with the hospital and services we provide

Minimize hospital liability through constant risk management review

Report all unsafe situations and complaints

Create and maintain a positive team environment

Requirements

Supervisory Responsibility

This position supervises all assigned team members to include leads and supervisory staff members for the Emergency, ICU and Critical Care departments.

Required Education and Experience

Bachelor’s or Associate’s degree, a minimum of 3 years’ of equivalent work experience or a combination of education and experience

Supervisory experience in a veterinary hospital

Demonstrated work history of above average performance, customer service, and attendance

Benefits

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Permanent