Customer Service Representative

Job Description

The Insurance Center of New Orleans is excited to have the opportunity to meet you! We are seeking a Full Time Customer Service Representative to join our team of knowledgeable insurance professionals. Your enthusiasm for helping clients meet their insurance needs and your attention to detail to ensure they are able to protect everything that matters most to them will make you a fantastic addition to our team. We want to see you succeed, which is why we offer ongoing professional development, Property & Casualty Licensing Assistance, and room to grow. We can't wait to meet you!

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Issue insurance documentation and update policies.

Assist clients with payments

Assist agents with daily tasks

Obtain and maintain accurate client records.

Answer client questions, problem solve, and follow up.

Requirements

Customer service experience required. Insurance experience is a plus!

Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.

A team player who is detail oriented with the ability to multitask and willingness to learn.

Professional communication skills.