General Manager

Job Description

We are seeking to grow our Leadership Team in the Warner Robins area, are you ready to join our growth?

As a growing company, our focus is on having the right people positioned in the right place for our mutual success. Currently, we are seeking highly motivated General Managers to lead our teams.

As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding performance and delivering unparalleled products and services that uphold the highest standards of excellence.

We are committed to providing you with:

Excellent compensation package

Operational incentive plan eligibility

Discounts with our managed properties in North America for you & your family members

A minimum of 3-4 years of previous General Manager experience is required.Compensation:

$70,000Responsibilities:

Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget

Greets and welcomes guests

Works to resolve issues or problems that guests may experience

Handles special requests and accommodations

Inspects facilities to ensure compliance with applicable standards and regulations

Ensures maintenance issues are addressed in a timely manner

Analyzes financial information; plans and facilitates purchases

Coordinates services with outside suppliers, vendors, travel agencies, and event planners

Develop and maintain a marketing strategy to promote the hotel and services, especially convention and business functions

Performs other related duties as assigned

Recruits, interviews, hires, and trains new hotel staff

Oversees the daily operations and staff of the hotel

Provide constructive and timely performance evaluations

Handles coaching, counseling, and termination of employees in accordance with hotel policyQualifications:

Required Skills/Abilities:

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Strong analytical and problem-solving skills

Strong supervisory and leadership skills

Extensive knowledge of the hotel and hospitality industry

Proficient with Microsoft Office Suite or related software

Able to demonstrate hospitality to team members and guests while performing duties

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer

Prolonged periods of standing at reception

Must be able to lift up to 15 pounds at times

About Company

As a hotel management company, we strive to: “Provide exceptional service to our guests by empowering our team to consistently deliver the spirit of hospitality.”

We understand what it takes to be a part of something great.

Whether it be our best-in-class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver what YOU need. We are ready for you to start your journey with us!