Sales Assistant

JOB PURPOSE:

Responsible for staffing of community model homes; provides support in the absence of the Sales Consultant. Greets visitors, demonstrates the home and its features. Provides general information to model home customers.

Duties and Responsibilities

Weekend work may be required

Staffs model home office

Answers telephone inquiries

Responsible for generating appointments from walk-in customers, Realtors and telephone inquiries

Greets customers

Demonstrates model home; provides information on home features and benefits

Provides customers with general information relative to price ranges, specific models, options, mortgage rates and any other information as directed by Sales Consultant

Provide information regarding community and surrounding area

Inspect the grounds and models for maintenance problems

Ensures cleanliness of model homes

Performs other duties as assigned by management

JOB REQUIREMENTS:

Knowledge and Skills

Excellent phone etiquette

Excellent verbal communication skills

Legible handwriting

Punctual

Professional appearance and manner

Ability to work independently on assigned tasks as well as to accept direction on given assignments

Customer service driven

Displays a friendly, enthusiastic, personable manner

Must be proficient in Windows 7 and Microsoft Office Suite

Education and Work Experience

Prior customer service experience preferred

Prior New Home Sales, Property Management, Leasing, or High-End Retail sales preferred with excellent customer satisfaction.

Real Estate license may be required to advance to a Sales Associate or Sales Consultant role

Must have a High School diploma or equivalent