Recruiter

Job Description

About Goodwill SOLAC:

Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County.

Our skills training, education, job preparation, and placement programs build lives, families, and communities—one job at a time. Placing individuals in productive and competitive employment fills them with the value, joy, and dignity of a paycheck. We believe that putting people to work benefits the individual and the community’s economic vitality through taxes, spending power, real estate values, quality of life, and relief from social services and welfare systems.

Goodwill SOLAC is one of 154 independent Goodwill’s with membership in Goodwill Industries International. Goodwill SOLAC’s campus in Long Beach houses its administrative offices, training programs, processing operations, transportation fleet, LiNKS Sign Language & Interpreting Services, retail store, and e-commerce operations.

Goodwill is a culturally diverse and inclusive organization. We are a proud equal opportunity employer. We are committed to fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Role Overview:

This position, reporting to the Talent Acquisition Manager, is a collaborative role at its core. The Talent Acquisition Specialist is critical in sourcing, attracting, and hiring top talent to meet our rapidly evolving staffing needs. Working in a fast-paced environment, the Talent Acquisition Specialist will collaborate closely with hiring managers to identify staffing requirements, develop effective recruitment strategies, and streamline the hiring process. This ensures a seamless and positive candidate and hiring manager experience. This role requires exceptional organizational, analytical, and communication skills and frequently interacts with senior leadership. The successful candidate must work well independently and as part of a supportive team and have experience with full cycle recruiting.

Exemplary Duties/ Responsibilities:

Achieves staffing objectives by recruiting and evaluating job candidates; advising managers

Performs various complex, responsible, and confidential clerical duties requiring knowledge of Human Resources and organizational policies and procedures. To include Full Cycle Recruiting, Onboarding, Recruiting Rules and Regulations, California, and Federal employment laws, and performing related work as required.

Serve as the primary point of contact for candidates throughout the recruitment process, providing timely communication and feedback.

Continuously monitor recruitment metrics and key performance indicators (KPIs) to track progress, identify areas for improvement, and optimize recruitment processes.

Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS) and other recruitment databases.

Monitor all onboarding paperwork. Ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurately, such as reviewing the completeness of applications and entering the information into the HRIS system.

Responsible for the process of creating employee files for onboarding.

Conduct thorough screening and assessment of candidates to evaluate their skills, qualifications, and cultural fit for specific roles.

Analyze recruitment trends and market data to identify areas of opportunity and proactively address potential challenges in talent acquisition.

Coordinate and schedule interviews, assessments, and other stages of the hiring process promptly and efficiently.

Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices.

Partner with hiring managers to understand staffing needs and develop recruitment strategies tailored to each role and department.

Coordinate and facilitate recruitment events, job fairs, and networking opportunities to engage with prospective candidates and promote the company as an employer of choice.

Implement employer branding initiatives and recruitment marketing campaigns to enhance the company's visibility and attract top talent.

Develop and maintain strong relationships with external recruitment agencies, staffing firms, and other talent acquisition partners to leverage additional resources and networks for candidate sourcing.

Stay informed of industry trends, best practices, and emerging technologies in recruitment to enhance recruitment effectiveness and efficiency.

Contribute to special projects and initiatives as assigned by the HR or recruitment leadership team.

Utilize a variety of sourcing techniques, including online job boards, social media, networking, and referrals, to attract and engage qualified candidates.

Provides current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.

Immigration compliance and auditing (I9)

Will be required to perform other duties as assigned.

Talent Acquisition Specialist Qualifications:

Minimum Qualifications:

Bachelor's degree in Human Resources, Business Administration, or related field preferred

Four (4) plus years of experience in Recruiting, specifically in Retail /Warehouse for companies with >400 employees.

Proven experience as a Recruiting Specialist or similar role in a fast-paced environment, preferably within a multi-unit retail environment

Solid understanding of recruitment processes, techniques, and best practices.

Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with diverse stakeholders.

Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines simultaneously.

Proficiency in applicant tracking systems (ATS) and other recruitment software/tools.

Ability to adapt quickly to changing priorities and thrive in a dynamic and high-pressure environment.

Commitment to upholding confidentiality, integrity, and professionalism in all recruitment and candidate interactions.

Perform administrative duties requiring independent judgment with speed and accuracy.

Apply organizational policies, procedures, and practices.

Ability to work under pressure with minimal supervision, complying with time restrictions and deadlines.

Must have strong experience with Microsoft Windows applications (Word, PPT, Excel, Outlook) and ADP Programs

Licenses:

The Recruiting Specialist must possess a valid California motor vehicle operating license, registration, and insurance and be willing to use their personal vehicle in the course of employment.

Core Competencies II:

To perform the job successfully, an individual should demonstrate the following competencies:

Confidentiality – Understands and adheres to high-level confidentiality in all work-related information discussions and information sharing in all board meetings and by the senior leadership team.

Ethics and Values—Adheres to Goodwill's core values and beliefs during times of strength and opportunity and acts in accordance with those values.

Problem-Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics, people, and situations

Task Management –Communicates changes and progress; completes projects on time and budget.

Technical Skills – Pursues training and development opportunities; strives to build knowledge and skills continuously; shares expertise with others

Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things

Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness; puts team success above own interests; supports everyone’s efforts to succeed.

Diversity –Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures and those with barriers to employment, including disabled populations.