Team Relations Associate

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

Paid Time Off (PTO) after just 30 days

Additional parental and maternity leave benefits after 12 months

Adoption reimbursement program

Paid volunteer hours

Paid training and career development

Medical, dental, vision and life insurance

401k with employer match

Mortgage discount and area business discounts

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court

Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon

Gourmet cafeteria featuring homemade breakfast and lunch

Convenience store featuring healthy grab-and-go snacks

In-house Starbucks and Dunkin

Indoor/outdoor café with Wi-Fi

Responsibilities

• Provides and manages employment-related guidance and support to leaders and team members

• Meet with team members for ‘quick chats’ to address all needs and concerns and provide appropriate solutions that align with company practices

• Facilitate all work-related issues and investigations and collaborate with Leadership and other internal teams such as Security and Legal to address Discussing coaching alerts with Leaders and creating action plans

• Organizing quarterly leader meetings and creating action items with designated teams’ Sr. Leadership

• Conducting New Hire Check-ins, Anniversary Check-Ins, and Exit Interviews

• Hosting “Leaders & Lattes” meetings with all new leaders

• Partnering with Leadership Development Team to facilitate real scenarios to prepare Leaders in navigating difficult situations

• Supporting leadership in team member separations/resignations and communicating pertinent information to Sr. Leadership

• Maintain appropriate off-boarding and coaching documentation in Employee File Management

• Processing and submitting all team member changes (promotions, transfers, shift changes, etc.) in UltiPro for leadership approval

• Partnering with the Talent team to help facilitate the Internal Transfer Process by advising on pay, PTO balances, and Leader Endorsements.

Qualifications

Must Have Qualifications:

• 6+ months experience as an HR Coordinator, or equivalent experience/training

• Recognized as a relationship builder

• Solution-focused

• Comprehensive HRIS experience

• Proven ability to withhold confidential information

• Demonstrated ability to identify needs of the team/company and provide recommendations of improvement

• High School Diploma

• Onsite attendance is required