Account Manager, Beauty and Home

ACCOUNTABILITY:

Achieving targets on sales revenue, volume, material margin and gross profit for Skin Care, Hair Care and Bath & Shower ingredients as well as Pharma and Nutraceuticals products

RESPONSIBILITIES:

Establish collaborative relationships with key customers and develop key customer plans

Manage global, regional and local accounts as well as distributors:

Regional and Local Accounts:

Defend and grow business in ensuring sales target is exceeded or met

Track YTD sales results and follow up on purchase orders

Initiate and grow customers’ new project development through new concepts and products introduction as well as matching customers’ unmet needs with our technical solution

Tracking pipeline project opportunities

Global Accounts:

Defend and grow business in ensuring sales target is exceeded or met

Track YTD sales results and follow up on purchase orders

Coordinate regional pricing with global team

Interact with global and other sub-regional team to ensure projects are executed smoothly.

Initiate and grow customers’ new project development through new concepts and products introduction as well as matching customers’ unmet needs with our technical solution

Tracking pipeline project opportunities

Distributors:

Defend and grow business in ensuring sales target is exceeded or met

Ensure distributors’ sales and technical team are trained to have the right product knowledge and capability to promote products effectively

Organize and conduct customer seminars / workshops in each region yearly

Foster a solutions-based, value selling culture and continue driving mindset transition from selling products to selling solutions

Management of price increases to support business growth and achieve target Operating Income

Co-ordinate with colleagues to resolve product quality issues

Follow up on overdue payments if needed