Store Manager

Job Description

Wash N Roll is currently hiring for their new location in Jonesborough TN.

Pay- $40,000-50,000

Insurance

PTO

Store Manager:

Purpose: A Store Manager is a professional who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. (Be a shining example of well behavior and high performance).

Task:

Store Manager task is to keep their team motivated, supply great customer service, and ensure the operational and organizational standards are met. The ideal Store Manager can improve customer satisfaction and achieve goals that have been set. In addition to being an excellent communicator.

Ensure all employees are in the correct uniform

Ensure deposits are made on Mondays and Fridays. Also, the 1st of the month

Communicate Maintenace issues with their Senior Manager and maintenance manager.

Keep track of labor by adjusting schedules

Control chemical usage by dialing in the Versadials to achieve the cleanest car possible

DRB expert (ready to handle wash issues and get them resolved quickly)

Able to assist other store managers with issues to help decrease workload on Senior Managers

Praise employees, give redirects, and delegate tasks to their teams

Ensure cameras are clean each day

Pick up any and all trash on the property

Keep mulch/pine needles clean and weed free

Responsibilities:

Provides training and oversight to site employees and provides general operational guidance; serves as role model to other team members

Recruiting, interviewing, onboarding, & training new team members

Creating schedules & adjusting when needed

Understanding the sites financials to drive results and utilize budgets wisely

Ensures policies, practices and procedures are understood and followed

Works safely and reports safety or maintenance issues

Maintain cleanliness of work environment and inventory

Provide excellent customer service

Performs team member duties as needed to ensure quality and timely customer service

Guides cars onto the track with a focused, pleasant, and competent demeanor

Performs visual inspections of the condition of each vehicle prior to entering the tunnel

Submitting bonuses to their Senior Manager for review

Be on time and in uniform for every scheduled shift

Load and prep vehicles as they enter the wash bay as needed

Spray bug prep on the front and back of every vehicle

Use the bucket brush to scrub the front and back of every vehicle

Ensure the wash controller queue is accurate

Communicate with the guest to ensure the driver is not in park or on the brake

Send the rollers behind the rear wheel to ensure the vehicle passes through the wash

Ensure the wash equipment is operating correctly as the vehicle goes through the wash tunnel

Perform basic routine maintenance as required or directed

Perform advanced maintenance as required or directed

Empty the garbage bins around the lot

Collect dirty towels, wash them, fold them, and return clean towels to the lot for customer use

Refill and replace window cleaner bottles as needed

Sweep the lot property as needed to ensure the lot is well maintained and clean.

Cash deposits twice weekly

Replace and replenish cash in cassette boxes as necessary

Create schedules weekly

All Store Managers need to meet the following requirements:

Must be able to lift fifty pounds

Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning

Must be willing to work in hot/cold weather conditions

Must have reliable transportation to and from the site

Must be willing to work early hours and 50 hours per week

Goals:

Enhance store strategies

Become an expert One Minute Manager

Optimizing store profit

Create a strong team

Become a Senior Manager

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