BMS SECRETARY

Job Description

BMSMEDICAL RECEPTIONISTSECRETARY

Job Summary

Responsible for greeting patients, providing information, communicating with departments, scheduling appointments. Multitasking is required.

Reports To

Medical Practice Coordinator

Essential Functions

1. Appointment check-in. Greets customers in a polite, prompt, and helpful manner.

2. Answers phones in pleasant manner and deals with customer needs efficiently.

3. Provides any necessary instructions/directions.

4. Informs appropriate department/person of person’s arrival.

5. Enters into Centricity the information needed for billing and registration:

a. Enters or updates patient information.

b. Collects copays.

c. Provides any necessary forms needing completion.

d. Obtains signatures as necessary.

6. Obtains pre-certifications as required by health care insurers.

7. Appointment check-out. Schedules appointments and tests as ordered.

8. Makes appointment reminder calls.

9. Maintains office supplies.

10. Performs other related duties as assigned.

2

Job Description – Medical Receptionist/Secretary.docx

9/9/2013

Updated 2/19/2016

Employee Statement of Understanding

I understand that this document is intended to describe the general nature and level of work being performed. The statements in this document are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. I further understand that my signature does not indicate that I agree with the performance evaluation completed by my supervisor, only that the evaluation has been discussed with me.