Dental Assistant/Business Associate

Job Description

Come join the family! Family Dental Health of Cleveland Street is seeking an outgoing, team-oriented individual to serve in a hybrid role as Dental Assistant and Business Associate!

ABOUT FAMILY DENTAL HEALTH

We are a dental group privately owned by a single dentist...and we are GROWING! With services in general as well as specialty areas, we are able to provide exceptional, comprehensive dental care for the busy on-the-go family. Our number-one goal is to make every patient feel like part of our Family Dental Health family.

Family Dental Health is honored to be recognized as one of the SC Top Workplaces for 2024. Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear. Our name says it all:

Family - To create lasting relationships with our patients, our teams, and our communities

Dental - To provide excellent dental care, one patient at a time

Health - To improve the overall health of our community

We are proud to offer our employees large office perks with a small office feel! We offer:

Competitive pay

Bonus opportunities for meeting practice goals

6 weeks of paid time off

100% employer-paid health insurance plan for employees

Employee dental benefits

Vision, life insurance, disability insurance

401k

Uniforms provided

Company-sponsored trips and events

Learn more at

RESPONSIBILITIES

Perform efficient and accurate procedures to help maintain doctor's schedule and patient flow

Assist the doctors with all dental procedures

Partner with the team to create an exceptional experience for each patient

Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart

Verify patient health history and document appropriately in patient's chart

Discussing diagnosed treatment with the patient

Maintain sufficient inventory by ordering clinical supplies

Ensure the practice maintains sufficient inventory by ordering clinical supplies

Promote and market the company's services and doctors to patients as well as educate patients

Address patient's questions and/or concerns

Answering phone calls and making patient appointments

Distributing calls or messages effectively

Coordinating and scheduling diagnosed treatment with a patient

Communicating patients' arrival promptly

Maintain administrative records

Work with administrative scheduling

Document patient dental treatments and payment transactions

Follow office procedures for patient referrals

Other duties may include making financial arrangements with patients before treatment and handling collections.

MINIMUM QUALIFICATIONS

Graduation from an accredited dental assisting program with current CDA certification; or a combination of education and on-the-job training to demonstrate basic chairside dental assisting skills:

Receiving and preparing patients for dental treatment

Assisting chairside

Taking x-rays

Making temporary crowns and pouring/trimming impressions

Make custom bleaching trays

Cross-trained for dental front desk responsibilities

Current x-ray, CPR, and nitrous certifications (or the ability to obtain upon hire)

Demonstrated ability to work in a professional environment with direct patient contact. This includes demonstrating an outgoing and friendly demeanor, greeting patients with a smile as welcomed guests to the practice.

Basic knowledge of dentistry and ability to educate patients regarding their dental health

Ability to multi-task and work in a fast-paced team environment. This includes learning quickly and accepting constructive feedback. Self-motivated and driven for team success.

PREFERRED QUALIFICATIONS

1 or more years expanded dental assisting experience, preferably in general dentistry

1 or more years performing front desk responsibilities in a dental office

Denticon experience (or the ability to learn)

WORK LOCATION

1352 Cleveland St Greenville, SC 29607

WORK SCHEDULE

Monday 8:30am - 5:00pm

Tuesday 12:00pm - 7:00pm

Wednesday 8:30am - 5:00pm

Thursday 8:30am - 5:00pm

One Friday per month 8:30am - 1:00pm