Banquet Server

Job Description

The Molly Pitcher Inn has an exciting Seasonal Banquet Server opportunity at our beautiful Navesink River-front properties in Red Bank, NJ. At our boutique hotels, our renowned food and beverage program is an integral piece of the Hotel experience, and we are looking for talented individuals to join our team. Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with our team members. It is essential that the Banquet Server remain professional at all times, and that guests and colleagues are treated with courtesy and respect, under all circumstances. Every hotel employee is a guest relations ambassador, every working minute of every day.Responsibilities

Set up banquet room as instructed by department leadership, including but not limited to linen, tables, beverage bars, stations, buffet equipment, service ware and glassware

Set up banquet rooms and serve food and/or beverages in a friendly, courteous, and professional manner according to hotel standards of quality

Attend meetings before events to learn function particulars, including guest and hotel expectations

Greet guests and respond to requests in a friendly and courteous manner

Serve the food and/or beverage in the order and to the expectation of department leadership to ensure consistency throughout the banquet

Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function

Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages

Replenish beverages as necessary, and check with guests for overall satisfaction

Identify customer special dietary needs and special requests and properly communicating such needs to the kitchen staff

Once the banquet is complete, reset banquet room according to department leadership specifications to ensure the readiness of the room for the next function

Comply with attendance rules and be available to work on a regular basis

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Every hotel employee must adhere to the hotel security policies and procedures, particularly regarding key controls, bank envelope protocols, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concern

Performs other related duties as assigned$20 - $22 per hour

Seasonal position, no minimum guaranteed hours. Available hours are based on business needs.Required SkillsREQUIREMENTS:

Must be at least 18 years of age to serve alcoholic beverages

Knowledge of federal, state, and local liquor laws

Must be able to obtain and retain an ABC License with the town of Red Bank

Verbal and written ability to communicate effectively in English

Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette

Knowledge of the appropriate table settings and service ware

Self-starting personality with an even disposition

Effectively able to work in a team environment

Superior customer service and interpersonal skills

Must be able to work a flexible schedule including nights, weekends and holidays as neededPHYSICAL REQUIREMENTS:

Ability to transport up to 25 lbs. through a crowded room on a continuous basis throughout the shift

Hearing and visual ability to observe and detect signs of emergency situations.

Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items while carrying up to 25 lbs.

Must be able to stand and walk for extended periods of time.

Must be able to respond to visual and auditory cues (telephone, radio)

Ability to operate beverage equipment, e.g., coffee maker., Rolling Carts

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the employee’s department leadership. Furthermore, this description is subject to change, at the sole discretion of the hotel, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an “at will” associate.