CUSTOMER SERVICE REP

Job Description

Description:

If you're a top-tier professional seeking a team that values your expertise and offers room for self-driven growth, join us today. We take pride in being 100% locally owned.

Our Identity

We continue to expand because we exclusively bring on board the finest talents, and our clients value us for it. You've likely come across our bright orange trucks and exciting advertisements. What might not be apparent is the experience of being a part of a team like ours – the sense of appreciation that comes with upholding uncompromising standards, the emphasis on continuous training and education, and the gratification of having clients sing your praises, insisting that you are the only technician they want in their homes. The rewards are substantial when you truly stand out as the best.

Why Choose Quality

Competitive pay

Medical Insurance

Work life balance

Simple IRA

Company supplied, take it home at night, new and safe, super-cool company truck.

New technology, including iPhone, iPad & access to integrated software.

State of the art tools, parts and supplies.

PAID TRAINING

Our Core Values

Serve People

Provide Solutions

Whatever it Takes

Be Willing to Grow

Celebrate the Win

Our Activities

We consist of a team of home service specialists dedicated to going above and beyond to guarantee optimal performance for your home's plumbing, heating, air conditioning, and electrical systems.

The Meaningful Task

You will enhance customer satisfaction by transforming incoming customer calls into scheduled service appointments.

Key Sub Tasks

You will need to learn the call script in order to sound professional and authentic when speaking with our customers

Participate in training so that you grow and develop as a professional

Maintain and update our customer database with complete and accurate information

Maintain communication with dispatch and your manager

If you can successfully accomplish the tasks mentioned above and derive enjoyment and challenge from them, then you have precisely the optimal balance.

If you aspire to contribute to a cause beyond mere employment, take this career step and discover precisely what you seek. Join a workplace where your efforts are valued by both your team and customers, and where your work significantly impacts the company's success.

Requirements:

Customer Service Experience