Clinic Supervisor

Job Description

Company Perks

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview:

Flexible PTO

Medical Insurance with optional Health Savings Account through Associated Bank

Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)

Vision Insurance

Life Insurance

401k

Company paid short term disability

Paid Holidays

FSA

Critical Illness

Hospital Indemnity

Job Responsibilities

Providing effective leadership, support and oversight of clinic staff members and clinic operations to ensure a productive work environment that results in the delivery of quality and cost-effective services yielding high patient outcomes.

Provide work direction with clear responsibility for the coordination of resources to efficiently support day-to-day operations and the smooth flow of patients through the clinic

Oversee staff activities to provide a consistent patient experience

Ensure clinic is staffed appropriately for hours of operation to meet the needs of patients and providers

Fill in for Dental Services Representatives or Dental Assistants to account for absenteeism or high-volume periods

Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and solve problem as necessary

Resolve patient concerns, complaints and issues to promote patient excellence and staff engagement

In collaboration and with direction from the Practice Manager prepare annual business plans and related strategies; participate in the development of the annual budget

Manage the sterilization area ensuring the testing of the equipment is performed and logged, reporting failed test results to the Practice Manager

Act as a change agent for continuous improvement results, utilizing lean principals and tools

Ensure staff and patient safety is maintained at all times following OSHA, CDC and HIPAA guidelines

Job Requirements

3 years of experience in a multi-department supervisory role within healthcare preferred

Minimum 5 years’ DA or RDH experience strongly preferred

General knowledge of dental terminology and dental assisting practices strongly preferred

Demonstrated coaching and counseling skills with ability to supervise large number of staff in a fast paced unpredictable environment

Ability to successfully collaborate with a variety of internal clients, identify problems and offer solutions

Excellent interpersonal, communication and organizational skills. Ability to learn and practice new concepts quickly and mentor others.

Demonstrated professional and ethical standards to gain and maintain credibility

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

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