Inbound Call Center Representative - dental insurance

Job Description

We are seeking an Inbound Call Center Representative - Dental Insurance to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skillsCompany Description

Third Party Claim administrator specializing in dental benefit plans.