Senior Analyst, Epic Beaker: Hybrid 3 Days in Office (based in NYC)

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Senior Analyst, Epic Beaker

Hybrid – 3 Days in Office (based in NYC)

Full-Time

Responsibilities:

Performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic Beaker

Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution

Develop and document the workflows that will be used in conjunction with Beaker and design, build, test, install and maintain those solutions

Prioritize and implement system change requests; coordinate software updates and change enhancements with end-users

Implement, support, maintain related third-party systems

Strong project management skills (lead meetings, prioritize, resolve conflicts, maintain issues log, manage a project plan)

Establish and maintain relationships with both IT and Operational leaders

Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis

Provide on-site support during go-lives and system upgrades

Provide 24x7 on-call coverage for support on a rotating basis

Develop and champion new ideas that adds value to the organization

Participate in process design initiatives

Use critical thinking skills in providing systems solutions and research best practices and implement them in projects and routine tasks

Review software, analyze business operations and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs

Performs other duties as required

Accountability:

Oversees application sub-work streams or projects

Executes projects with minimal oversight; identifies risks and issues and escalates to project leadership

Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies

Manage multiple tasks, analyze data and understand process flow

Facilitate team communication

Manage the implementation needs across various application teams

Complete all tasks in a timely manner with accurate documentation

Make recommendations, review and test changes, enhancements, and each new release as assigned

Coordination with training team to maximize end-user adoption of functionality and tools

Collaborate effectively with Epic using Sherlock or other appropriate tools

Develop and maintain collaborative and effective working relationships at all levels

Qualifications

Minimum Requirements:

Bachelor’s Degree

Current Epic certification in Beaker Clinical Pathology and Anatomic Pathology

5+ years EPIC analyst build, IT implementation, and/or support experience

Experience with LIS and/or the pathology industry, including clinical laboratories, microbiology, surgical pathology, cytology, and blood bank

Driven to expand on current healthcare IT knowledge and expertise

Good oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships

Strong experience in documenting workflows and providing various solutions to meet user needs

Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused

Proficiency with MS Office

Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their function

Flexibility to work an expanded work schedule, including early mornings, nights & possibly weekends during major implementation and support efforts

Preferred Qualifications:

Additional certifications in Bugsy Infection Control, EpicCare Inpatient Orders, Order Transmittal

Proficiency with MS Visio, Teams, SharePoint, OneNote, Monday.com

Other Requirements

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Pay Range - Minimum

USD $126,000.00/Yr.

Pay Range - Maximum

USD $152,000.00/Yr.

Regular Full-Time