Applications Engineer

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

The Applications Engineer, Pumps & Compressors is a sales support role that collaborates on technical matters with internal staff, distributors, and end-user customers, assists in training, troubleshoots application issues, and reviews / designs custom systems for large opportunities.

Responsibilities:

Communicate extensively with distributors and customers (phone & emails) to determine operating conditions, equipment needs, scope of supply, budget, time frame, etc.

Provide quotes for existing and custom gas compressors and pumps

Review bid specifications, selecting systems which most closely match requirements

Review and provide timely responses to distributor inquiries

Assist distributors in proposal preparation

Utilize compressor sizing program and pump curves to select / size optimal products in response to customer inquiries

Design and develop systems to meet customer requirements, including special packages, specifically involving developing bills of material, setting up new part numbers, and collaborating with engineering to create product drawings

Troubleshoot field-installed compressor and pump equipment

Provide technical support to AFS customer service team for distributor orders and inquiries

Provide technical training for customers, distributors, and staff both in-house and at off-site locations as required

Collect and share customer observations about product performance and functionality with product management

Perform other duties as assigned

Qualifications:

Bachelor's degree in engineering or related field required

3+ years of experience with pumps, compressors, or other fluid handling equipment

2+ years of channel sales or related experience in compression industry

Effective communication, both written and verbal

Strong coaching and training ability

Additional Qualifications:

Excellent organization, communication, and follow-through skills

Proficient in Microsoft Office (Word, Excel, and PowerPoint)

Must be able to prioritize and multitask

Must be self-directed and can act quickly in ambiguous situations

Strong mechanical aptitude

Problem solver with customer-focused mindset

Supervisory Responsibility

None

Work Environment

Exposure to manufacturing environment. Noise level may vary from moderate office environment to noisy/loud in the plant area. Proper use of safety equipment such as steel-toed shoes, goggles, safety glasses, gloves, apron and face shield must be observed.

Travel

Up to 10%

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

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