Sales & Aftersales Specialist (Industrial Hire)

NEW EMPLOYMENT AVAILABLE

Title: Sales & Aftersales Specialist

Area: East Rand Gauteng

Industry: Industrial Hire (Forklift, Material Handling and/or working at height equipment)

Ref No.: TRG 2160

Salary: Market related basic (R45 500.00) + Pension (R2 730.00) + Allowance (R10 000.00) + Cell Allowance (R1 750.00) = TCTC R60 000.00 avail/neg

Start Date: Immediate / Negotiable

An experienced Rental industry (Forklift, Material Handling and/or working at height equipment or similar) SALES & AFTERSALES SPECIALIST is required for permanent employment based in East Rand Gauteng.

To maximize sales to meet monthly sales and after sales targets within an agreed region, and to build solid customer relationships to ensure the Company meets its targets.

To identify, develop and grow market share and market segments within the agreed region.

DUTIES & RESPONSIBILITIES:

Maximise sales in the agreed region

Achieve/exceed monthly sales targets which will be evaluated monthly

Achieve daily call ratio quota & call cycles as per the Company standards

Call on customers in a corporate/office environment when necessary

Educate customers on the benefits of using products and services

Call on customers on sites when necessary and perform audits on machines as well as site inspections

Build and maintain strong relationships with customers

Do demonstrations of machines on site for customers to promote the products and services and achieve the minimum quantity of demos per week as per the Company standards

Do presentations to customers on our products and services when necessary

Ensure a consistent strong sales pipeline

Ensure excellent planning of territory management

Ensure time planning and management is maximised

Ensure that monthly, quarterly and Annual forecasting is done

Attend weekly sales meetings

Ensure the decision makers and influencers in the decision-making process are identified and called on regularly

Call on customers that purchase from competitors

Report on lost orders weekly at sales meetings

Maximise every opportunity with every customer interaction i.e. promote products and services

Understand the products and applications

Understand the customers needs and sell the correct application to suit those needs

Manage key accounts where allocated

Open new accounts monthly

Ensure good consistent communication with the Regional Sales Managers and Operations management

Complete accurate and honest deal sheets when concluding sales

Work closely with rental team respecting existing rental clients.

Refer rental opportunities to rental sales team

Develop & grow market share and identify new market segments

Target customers within a market segment we already sell to, to ensure we maximize growth in that sector in that area

Identify new market segments in the agreed area and sell the products and services to those potential customers

Sales Administration

Follow up on all enquiries within 12 hours to ensure no opportunities are lost

Complete weekly planners to ensure excellent time and territory management

Complete site and company management forms

Do quotations for customers

Calculate pricing accurately within provided pricing framework

Prepare monthly commission claims accurately for approval by Sales Manager.

Follow up on customer queries and orders

Ensure any customer administrative requirements are completed on site as and when necessary

Assist the hire desk in obtaining paperwork from customers, i.e. credit applications and orders

Assist Credit Control in collection of outstanding monies.

Customer Relationship Management

Ensure the CRM system is updated on a weekly basis with all the enquiries and information on customers, as well as information on competitors pricing and activities

General

Ensure that a professional image is always projected, i.e. grooming and company vehicle

Ensure that the quality of service that the company provides and the satisfaction of its customers, are treated with the utmost importance.

Promote the company and do everything possible to enhance its image and the product brands it represents.

To ensure that all duties are carried out safely and in accordance with all company and legal requirements

To work in harmony with other employees in the Company

To ensure that confidentiality in all company matters are maintained.

To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time.

Compliance to standard operation guidelines of the company.

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS:

IMM or Sales related qualification or similar

Grade 12 (Matric)

5 Years equipment Sales and After Sales experience.

Proven track record of increasing revenue and growing market share

Working in a CRM environment an advantage

KNOWLEDGE

Equipment Industry knowledge an advantage

Proposal generation and presentation

Pricing strategy and control

Customer service

Proposal writing

Sales and marketing

Rental industry

Knowledge of work at height machinery and equipment

Microsoft Office

CRM systems

SKILLS

Sales and Marketing skills

Excellent communication skills

Negotiating and influencing skills

Persuasion skills

Presentation skills

Relationship Management skills

Commercial skills

Analytical skills

Networking skills

Sound judgement and decision-making skills

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#EastRand

#Gauteng

#Germiston

#Johannesburg

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#AftersalesSpecialist

#RentalHire

#Forklift

#MaterialHandling

APPLICATION INSTRUCTIONS

We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.