Licensed Insurance Customer Service Representative

Job Description

Are you looking for an opportunity to put your skills to better use?

The Barkley Team in Bellingham, Washington, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Licensed Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

Are you a Licensed Insurance Customer Service Representative? Amazing!

If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow your skills. We know you will be committed to providing the best possible service to our awesome clients.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Responsibilities

Successful CSRs:

Provide exceptional customer service and support.

Communicate in a timely and consistent manner.

Under promise and over deliver.

Typical tasks include:

Provide a concierge level of service

Process personal and commercial policy change requests.

Prioritize binder and EOI requests for properties under contract.

Support client billing questions.

Responds to all inquiries, new business and transfer requests, promptly.

Assess and identify the wants and needs of clients via phone, email and text.

Requirements

Washington Property & Casualty License Required

Successful CSRs

Possess a genuine willingness to learn, resourceful and coachable.

Be a great self-starter with a sense of urgency.

Prioritize follow-thru and follow-up, especially when multi-tasking.

Excellent Communication/interpersonal skills.

Professional phone etiquette.

Great customer service skills.