Purpose of the position:
Monitoring the entire infrastructure of the various Documentum environments. Troubleshooting of simple and known errors during operation.
1st level support for all Documentum environments.
Ticket recording, routing and processing depending on severity.
Maintenance support for all deployed software.
Supplementing and developing new HowTos and documentation in the area of Documentum server support as well as in the area of user support
Responsibility & Skills
Graduates with 3 to 10 yrs. of experience in Documentum environments.
Documentum Client Technologies: D2, (D2- LSQM)
Documentum Tools: D2 Config, DA, fme DQman, fme Migration Center
Documentum Server: Content, Application, Index, Transformation, Java Method Server
Microsoft Windows Server
cmd / PowerShell / Notepad ++
Apache HTTP Server / Apache Tomcat
Oracle Database
Java Runtime Environment
Microsoft Server Management Tools
Microsoft Office Suite, Service Now
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