Senior Analyst - ITS (Application Services) 2-4 years

About Everest Group

Confident decisions driven by deep expertise and tenacious research.

Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit

Job overview

The Information Technology Services (ITS) team focuses on current and anticipated trends in present-day and next-generation global IT services across geographies, sectors, and locations. From our published reports to custom decision support, ITS team supports clients though its fact-based data and insights to analyze and assess market trends and topical issues, service provider capabilities, and solution characteristics across specific information technology (IT) landscapes This is an exciting industry segment and the Senior Analyst will be expected to analyse cutting edge developments in Big Data, Internet of Things, cloud services, and digital services etc., as well as provide commentary on more mature service segments. The Senior Analyst is expected to contribute to the research program by delivering high quality, original research reports and custom advisory projects. This will require the candidate to maintain an ongoing dialog with senior industry executives on key issues, as well as help answer their queries. The candidate will be required to deliver custom research engagements on broader IT services themes that help our clients grow and compete better

Key responsibilities

Identify areas of research based on industry and client needs

Problem solve and structure work to manage deliverables and timelines

Contribute significantly to the published research agenda of the ITS practice

Lead medium sized custom research engagements

Actively develop domain expertise, leveraging subject matter experts, and external sources

Support business development efforts through proposal writing and other initiatives

Participate proactively in external market communication by responding to analyst enquiries, conducting executive conversations, and maintaining/growing long-term client relationships

Skills & activities

•Strong problem-solving skills and analytical capability, and high levels of intellectual curiosity

•Strong oral and written communication skills with attention to detail

•Project management skills: self-motivated, ability to multi-task, work under pressure and successfully manage deadlines

•Ability to interact and effectively work with others in a team environment. Long term desire to contribute to business growth and build a career as a business leader

•Desire to be in a non-hierarchical, entrepreneurial environment; comfort with ambiguity

•Proficient in Microsoft office (PowerPoint, Word, Excel, and Outlook)

Education & experience

1-3 years of experience in one of the following

Global sourcing advisory firms focused on software engineering area(s)

Global sourcing focused teams within management consulting firms

Desirable to have exposure to DevOps, Agile, Low code/no code, Cloud, ERP, Mobile development, Automation and next-generation delivery models

Understanding of software development lifecycle (SDLC) including modernization, management/maintenance, testing and automation

Experience as a software engineer/application developer /tester will be preferred

Ability to understand market trends in outsourcing, shared services, and/or off-shoring industry

Bachelor’s degree; MBA required (preferably from Tier-1 B-School)

1 to 3 years post-MBA work experience in technology/advisory/research/outsourcing strategy environment. Keen interest in technology and technology industry is strongly preferred

History of excellence in academics, personal and vocational achievements

Experience in the technology sector is a plus

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Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.