Housekeeping Attendant

Job Description

What’s the job?

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.

Your day-to-day

You’ll make sure our rooms are always at their best - we have standards - but it’s up to you to make that room special and memorable for guests

Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

Keep your supervisor updated on room service progress and alert them to any repairs needed

Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed

Be organized - keep on top of supplies and amenities and always try to minimize waste

Reunite items with owners – and log any lost and found property

Look smart – wear your uniform with pride

Other various duties – unexpected moments when we have to pull together to get a task done

Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

May regularly assist with deep cleaning projects

May have turn down duties

May assist with other duties as assigned

What we need from you

It’s a physical role and you’ll be on your feet most of the day, so fitness is important

Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects

You might need to bend and kneel to complete some activities

Literacy skills - reading, writing and basic math skills

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels.

Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills such as

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay'

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Benefit Conditions:

Employee discount after waiting period

Pay Frequency:

Bi weekly

This Job Is:

A job for which military experienced candidates are encouraged to apply

Open to applicants who do not have a high school diploma/GED

A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Open to applicants who do not have a college diploma

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Detail-oriented -- would rather focus on the details of work than the bigger picture

Achievement-oriented -- enjoys taking on challenges, even if they might fail

Autonomous/Independent -- enjoys working with little direction

High stress tolerance -- thrives in a high-pressure environmentCompany Description

Holiday Inn Express Cleveland - Vermilion