Project Coordinator

Job Description

We are offering an exciting opportunity for a Project Coordinator in Chandler, Arizona. This role is primarily responsible for reviewing system backups, assisting with network troubleshooting, supporting various applications, maintaining service tickets, and coordinating between different departments. The ideal candidate should have experience in Microsoft Outlook, budget processes, communication, and customer service.

Responsibilities:

• Conduct daily review of system backups for the local site and operating servers and network equipment.

• Provide assistance to network administrators in troubleshooting network connectivity, server, and VOIP issues.

• Maintain correct Active Directory entries for desktops.

• Support Office Suite, Outlook email applications on the desktop, and other company-endorsed desktop and mobile applications.

• Serve as the first level of support for all non-SAP applications.

• Resolve hardware and software problems related to desktop and mobile devices.

• Keep track of incident and service tickets, preferably with Service Now.

• Maintain Configuration Items (CI) in Computer Management Database (CMDB).

• Support production and office peripherals as needed.

• Act as a coordinator between IT, operations, and engineering regarding machine network connectivity and IoT applications.

• Maintain and update IoT device documentation relative to network components and login information.

• Ensure IoT and office device connections to the correct VLANs and networks.

• Serve as a liaison between the local business community and the broader IT organization.

• Contribute to the execution of IT strategies and projects as a local IT project manager.• Proficiency in Microsoft Outlook

• Understanding and experience in budget processes

• Strong communication skills, both written and verbal

• Excellent customer service skills and ability to handle customer queries

• Knowledge of SD-WAN (Software-Defined Wide Area Network)

• Proven experience in a similar role, such as Project Coordinator

• Ability to manage multiple tasks and projects simultaneously

• Demonstrated ability to work in a team environment

• Strong problem-solving skills and attention to detail

• Ability to work independently with minimal supervision

• Bachelor's degree or relevant experience in a related field preferred

• Proficiency in other Microsoft Office Suite tools is a plus

• Excellent organizational and time management skills

• Ability to adapt to changing work environments and project scopes

• Strong interpersonal skills and ability to work with diverse groups of people.