Dock Manager - Seasonal

Don't be stuck inside all summer, make the outside your office!

Freedom Boat Club offers a unique, fast-paced work environment devoted to creating a fun and memorable atmosphere for our members. We are seeking Seasonal (Full-time hours during season) Dock Managers from March through November to manage some of our locations. The position ends in November. If you like working outside, being around boats, have great customer service skills, and don’t mind getting your hands dirty, this could be the job for you!

Starting pay is $18.00+ USD per hour depending on experience and location, plus attractive part-time benefits:

Company matching 401(K)

Freedom Shirts and Dock Shoes

Identity Protection and Restoration

Employee Assistance Program

Health Advocacy Support

Other discounts and services

Primary Responsibilities

Oversee all dock operations including staff, boats, and surrounding areas

Train dock staff to use proper procedures for cleaning, safety, and ensure all best practices are followed by the team to provide consistent "Red Carpet" treatment of our members

Create weekly and bi-weekly staffing schedules to create a positive member experience

Monitor staff performance throughout the work process

Perform the same work duties as those supervised and some more difficult/skilled tasks

Maintain supply inventory and track usage

Maintain appearance of boats, docks, facilities, and equipment

Assist members with boarding/disembarking boats, casting off/securing lines

Complete thorough boat inspections to isolate damage

Correspond with members on all dock-related issues including but not limited to complaints, fuel disputes, vessel damages, and miscellaneous dock charges

Maintain accurate records in the reservation system, fill out incident reports, and oversee and handle member questions/concerns

May be asked to assist with other duties to ensure that operations run smooth

Become familiar with local waterways and popular boating destinations surrounding your club

Monitor weather and communicate with members, staff, and management about hazardous conditions

Qualifications and Education Requirements

Must 21 years old or older

Pass a background check and drug screening

Valid driver’s license and good driving record

High school education or equivalent (bachelor’s degree preferred)

Boating experience/ Captain’s License Preferred

Management/Supervisor experience required

Preferred Skills

Strong Customer Service and management skills

Comfort around water

Should have intuitive problem-solving skills

Required Physical Abilities

Transferring between boat and dock repeatedly

Working outside in all weather conditions

Maneuvering in tight spaces

Standing and/or kneeling for prolonged intervals

Bending, balancing, and occasionally carrying equipment up to 50 lbs