Job Description
RN Manager of Case Management
Puyallup, Washington
The RN Manager of Case Management works with the Director of Case Management. The RN Manager of Case Management manages a team of clinical professionals in the execution of exemplary cross continuum Care Coordination. The Manager works with the director, market leaders, physicians, peers, community colleagues, and others to identify opportunities to continually improve patient care and services. The RN Manager executes collaborative practices that exemplify the Health System's commitment to patient centered care and community engagement. The RN Manager of Case Management is responsible for functional and operational aspects of the Case Management/Social Work Department, an integrated, multi-disciplinary department. The RN Manager of Case Management supports caregivers to provide the highest quality, most clinically appropriate care to patients.
Qualifications:
· Registered Nurse required
Bachelor of Nursing degree required
· Master's degree preferred
· Management experience in an Acute Hospital Setting
· Management experience in inpatient Case Management
Responsibilities:
Plans and organizes day-to-day operations, schedule and activities of the work group Sets priorities and functional standards; gives direction to staff
Makes and executes decisions within delegated authority
Surfaces issues to management for resolution as appropriate
Participates in resolving issues outside delegated scope of authority
Supports maximization of Case Management system and recommends appropriate uses for the Case Management system
Collaborates with departmental management and/or staff, IT personnel, other functional areas, and software vendors as appropriate to determine information needs and ensure timely information updates
Conducts special studies, performs informational analysis, and develops special reports as requested through system tools and resources
Generates reports to identify trends and opportunities for process improvement
Prepared data for presentation
Develops audit reports to identify quality issues and to identify areas for enhanced staff training
Collaborates with the Director of Case Management on Criteria and Policy Key Development, and the Prior Authorization List
Provides leadership to ensure operational effectiveness and efficiency
Oversees the quality assurance and quality improvement processes
Collaborates with medical and clinical leadership to implement new processes for enhancing service levels
Participates in planning, budgeting and general management efforts for the department of which the unit is a part and stays within budget
Evaluates departmental procedures and operations as they relate to information technology and recommends changes to improve efficiency and effectiveness as appropriate
Ensures the effective use of departmental information system by coordinating initial training for new users
Promotes the most cost-effective utilization of resources
Provides leadership, guidance and direction to staff
Maintains accountability for level of unit performance and results
Quality, functional excellence and contribution to accomplishment of strategic and operational objectives
Design, implementation, training, and resources for the Care Management system
Possesses the ability to interact with corporate and hospital administrators, medical staff, and defined customers
To apply for Case Management opportunities or to inquire further, interested individuals can directly contact Michelle Boeckmann directly at or visit our Case Management website at
Feel free to share these contact details with anyone who might be interested in Case Management and Utilization opportunities.
Michelle Boeckmann President Case Management Recruitment
Direct:
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