Case Manager I

Job Description

Position Description:

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

Position Expectation:

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities:

Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.

Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information in order to provide a complete record of services.

Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.

Collects, maintains and documents data related to specific reporting requirements of substance use rules and regulations, grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).

Provides specific community liaison services as assigned by supervisor.

Provides clients with Orientation to the agency.

Teaches interactive alcohol/drug education classes and provides other educational services.

Completes urine specimen collection and documentation per agency collection procedures.

Performs other reasonable and related duties as assigned.

Minimum Training and Experience:

Requires a high school diploma or G.E.D. and, preferably, one year of experience in a mental health or addictions treatment setting.

Requires knowledge of addictions treatment and/or mental health treatment program and supportive services.

Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.