Insurance Receptionist/Customer Service

Job Description

We Want You!

Fero & Sons Insurance in Ocala is growing our team! We have an opportunity for someone like you to be our new Full Time Customer Service Representative. You share our passion for helping others, and put that into practice by providing guidance and support so that they have the right coverage to meet their insurance needs. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Customer Service Representative, you bring your insurance industry experience in order to build rapport with clients. We encourage and support all of our employees to seek additional licensing and education because we know that we only succeed if you do.

If you have a friendly disposition and professional demeanor, apply to join our excellent team today!

Benefits

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Paid Time Off (PTO)

Life Insurance

Responsibilities

Use your savvy skills to create insurance quotes, shop renewals, and assist with policy changes.

Each interaction is an opportunity for you to educate, advise, and cross sell clients.

Utilize your exemplary attention to detail to issue insurance documentation, update client information, and assist with payments.

Answer client questions, problem solve, and follow up with your quality rapport building talents.

Requirements

4-40 Property & Casualty License requested but may be willing to train for the right person.

Insurance Customer Service or Sales experience and/or Independent Agency experience a plus!

Strong computer and technical skills, including proficient typing skills.

Detail oriented with the ability to prioritize and multitask.

Excellent written and verbal communication skills.