HIV Medical Case Manager

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health’s mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.

Our Values

● We are committed to providing the highest quality care and services to our island community.

● We believe that respect is the foundation of our interpersonal relationships.

● We maintain empathy and kindness, treating everyone as ohana.

● We are creative and flexible in meeting community needs.

● We will help empower others to reach their highest potential.

● We are accountable to the community we serve and to each other.

Waikiki Health is seeking a full-time HIV Medical Case Manager

Pay rate for this role is $22.50 - $24.50

Schedule: 40-hour work week

Benefits

● Health insurance (Employee only) 100% premium paid once eligible.

● 13 Paid holidays

● Parking included

● 403(b) Retirement Plan Participation effective within 4 weeks of employment

● Matching is offered once eligible with a 3-year vesting period

Perks

● HOLO Bus Pass benefits

● BIKI bike rental benefits

● Company Shirt

The HIV Medical Case Manager will work with members of the interdisciplinary team to provide quality care to patients living with HIV/AIDS and affected others to achieve optimal clinical outcomes. The HIV Medical Case Manager will provide medication adherence counseling, health education and care management; coordinates the implementation of individual care plans and monitors referrals. The HIV Medical Case Manager reports directly to the Director of HIV Programs.

Qualifications and abilities

● Bachelor’s degree in Social Work, Public Health, or other relevant concentrations from an accredited university preferred; relevant social work and/or health care experience may be substituted.

● Case management experience and knowledge of basic medical terminology is preferred.

● Experience working with individuals with HIV/AIDS is preferred.

● Flexible attitude and ability to work in a team environment.

● Flexible hours, including some weekend availability.

● Strong computer skills, with ability to work with a variety of programs required.

● Effective written and verbal communication skills

● Valid Hawaii driver’s license preferred.

General Duties include but are not limited to

● Coordinate and collaborate internally and externally with members of patient's care team (medical providers, BH providers, enabling staff, case managers, caregivers, and other authorized individuals) to address individual needs in order to improve retention in care, health outcomes, and quality of life.

● Assess financial eligibility for Ryan White services, assist with enrollment in WH's Ryan White program, and provide education on participant requirements and eligible services.

● Reviews clinical records and performs coding activities monthly.

● Provides community resources, counseling, and testing services for HIV, Hepatitis C, and STDs.

● Empower patients with education on basic health information, health care coverage options, and access to other health and community resources.

● Other duties as assigned

*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional).

Those requiring assistance are encouraged to reach out to our organization at (808) 922-4787. Visit our website for more information.

Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.