Dental Clinic Manager

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health’s mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.

Our Values

● We are committed to providing the highest quality care and services to our island community.

● We believe that respect is the foundation of our interpersonal relationships.

● We maintain empathy and kindness, treating everyone as ohana.

● We are creative and flexible in meeting community needs.

● We will help empower others to reach their highest potential.

● We are accountable to the community we serve and to each other.

Waikiki Health is seeking a full-time Dental Clinic Manager

Pay rate for this role is $70,659.84 annually

Schedule: Monday-Friday, 40 hour work week

Benefits

● Health insurance (Employee only) 100% premium paid once eligible.

● 13 Paid holidays

● Parking included

● 403(b) Retirement Plan Participation effective within 4 weeks of employment

● Matching is offered once eligible with a 3-year vesting period

Perks

● HOLO Bus Pass benefits

● BIKI bike rental benefits

● Company Shirt

The Dental Clinic Manager is responsible for supervising all Dental Assistants and Dental Assistants/Patient Services Representative. The Dental Clinic Manager is responsible for day-to-day clinic operations. Additionally, they’re responsible for all aspects of front office operations including scheduling, registration, eligibility, and collections.

Qualifications and abilities

• Previous experience working in a dental office setting is recommended.

• CDA/RDA or higher is strongly encouraged.

• High School Diploma.

• Bachelor’s degree preferred.

• Experiences in the health care industry or non-profit preferred.

• Minimum 2 years of experience in dental insurance navigation including billing, preauthorizations, and estimates. General knowledge of all dental insurance carriers.

• 2 years FQHC experience

• Ability to work independently and in a fast-paced environment, competency with current software applications and computer skills.

• Ability to comprehend office routines, regulations, and work with confidential information.

• Accurate, organized and able to complete tasks in a timely manner.

General Duties include but are not limited to

● On-site supervision of Dental staff, including Dental Assistants, Dental Assistants/PSR, students, and volunteers.

● Assumes a manager role in facilitating and coordinating clinic flow.

● Addresses client and staff concerns in a timely manner.

● Assists with deescalating volatile clients.

● Ensures program supplies are adequately stocked.

● Other duties as assigned

*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional).

Those requiring assistance are encouraged to reach out to our organization at (808) 922-4787. Visit our website for more information.

Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances