Guest Arrival Ambassador (Seasonal) (SeaWorld San Diego)

SEASONAL POSITION

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

As a Guest Arrival Ambassador you’ll help deliver great guest experiences from the get-go. You’ll perform the highest standards of service while promoting a positive atmosphere for everyone you come into contact with. This includes selling parking tickets for incoming guests, directing traffic, and working turnstile entry. You may also sell tickets and annual passes through the use of computers and ticket dispensing machines. Get ready to help us show our best right when guests first show up! You will:

Ensure excellent guest service by responding to guest requirements, expectations, and needs

Sell general admission, group tickets and parking lot tolls

Accurately process monetary transactions and manage a register

Admit guests to the park

Handle cash, accepts payments, and makes change

Answers questions concerning prices, schedules, and general park information

Scan tickets and assist guests with ticketing and product inquiries

Tender parking transactions for guests at Toll Booths

Communicates safety policies to park guests

Maintains a clean and safe work environment by picking up trash and cleaning surrounding areas

Uses the Tolls register system by selling and issuing parking receipts to incoming guests

Stops and directs oncoming traffic and directs them into parking spaces

Directs buses, RVs, and guests with disabled placards/license plates to the appropriate parking sections

Landscapes the parking lot and planters

Set up cones in the parking lot to direct guests to sections of the parking lot

Other duties as assigned

What it takes to succeed:

Able to positively interact with guests and co-workers of all ages, with different ethnic/cultural backgrounds and/or language, and individuals with special needs.

Be at least 16 years of age

Strong written/verbal communication skills

Able to read, write and speak English

Possess excellent communication and interpersonal skills

Have excellent cash handling skills and have knowledge of counting money back

Have basic math skills and be able to calculate simple math without a computer or calculator

Be comfortable working with large crowds in a fast paced environment

Be willing to work a flexible schedule that includes weekdays, weekends, and holidays

Be prepared to work in all areas of Guest Arrival as team members are rotated daily

Be able to stand, walk and/or sit for prolonged periods of time.

Be able to lift or move up to 50 lbs

Be able to work indoors, outdoors, year-round in most weather conditions

Be able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl, or kneel

Be able to perform repetitive motion

Be able to handle multiple tasks in a fast paced environment

Availability and Hours:

18+ - During the non-peak season, must have 3 days of unrestricted availability, to include one weekend day

During the peak season, must have 4 days of unrestricted availability, to include one weekend day

You must be able to work varied schedules, including nights, weekends, and holidays

Hours vary based on business need

Compensation:

$16.85 per hour

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

FREE park admission

Discounts on park admission tickets and passes for family and friends

Park discounts on food, merchandise, etc.

Scholarship opportunities

Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

JR113235