Part Time Customer Service

Job Description

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and the juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We're looking for a Customer Service Rep with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects. To be considered for this position, you must:

Be highly organized and detail-oriented

Be able to be friendly at all times on the phone

Have a clean driving record

Pass a background and drug screen before being hired

Experience in the construction field is a plusSkills/ Requirements Job duties include, but are not limited to:

Answer phone and schedule appointments

Check email and voice mail for messages and return calls

Review schedule for day/week

Communicate and review jobs with service technicians

Make appointment confirmation calls

Make follow-up calls

We use Microsoft Office, so a working knowledge of Word and Excel.

Familiarity with social media.