Hotel Front Desk Agent

Job Description

Overview

We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Provide information about our hotel, available rooms, rates and amenities

Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs

Maintain updated records of bookings and paymentsEducation and Experience

Minimum of 1 year in Hotel Front Desk or other Service Experience

Minimum of High School education, Post-High School education preferred